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- Tasks: Assess housing adaptations to help individuals live independently and safely in their homes.
- Company: Join a supportive team in beautiful North Norfolk, close to Norwich.
- Benefits: Enjoy hybrid working, 25 days holiday, and a great pension scheme.
- Why this job: Make a real difference in people's lives while enjoying a balanced work-life.
- Qualifications: Strong communication skills and ability to assess individual needs.
- Other info: Collaborative environment with opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
North Norfolk is an attractive rural district with a beautiful coastline, fantastic landscapes and big skies within easy reach of the fine city of Norwich. An exciting opportunity has arisen within the Integrated Housing Adaptations Team. As a Housing Adaptations Officer you will work alongside a small team made up of assessing officers, technical officers and an occupational therapist. The purpose of the role is to assess applicants requesting adaptations to determine whether adaptations are necessary and appropriate. You will also work collaboratively with other services, advising people of potential adaptations and equipment options that are available to them. The aim of the service is to administer the council's Disabled Facilities Grant (DFG) programme in the most efficient and cost‑effective way to enable individuals to remain safely living within their own homes, increase independence and reduce the need for formal care where possible.
Responsibilities
- Assess applicants requesting housing adaptations by determining the necessity and appropriateness of adaptations.
- Conduct holistic assessments of individuals' needs and advise on suitable adaptations and equipment options.
- Work autonomously and plan and carry out your own workload efficiently.
- Collaborate with other services and the Integrated Housing Adaptations Team to manage cases.
- Promote the DFG programme and ensure it is delivered in a cost‑effective and timely manner.
Qualifications
- Understanding and ability to comprehensively assess the holistic needs of individuals.
- Experience working autonomously and managing a workload independently.
- Excellent verbal and written communication skills.
- Strong teamwork abilities and a proactive, people‑focused attitude.
Benefits
- Employee assistance programme
- Discounts portal
- Salary sacrifice schemes (bikes, home electricals and EV car leasing – available after completion of probation)
- Good work‑life balance with hybrid working options
- 25 days’ holiday per year, increasing to 30 days after 5 years of service (assuming the role is full‑time)
- Access to an excellent local government pension scheme based on local authority career average earnings
Contact Telephone: 01263 516205 Email: samantha.jarrad@north-norfolk.gov.uk Closing date: 11:59 pm on 26th April 2026
We encourage applications from all suitably qualified persons regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Housing Adaptations Officer employer: North Norfolk District Council
Contact Detail:
North Norfolk District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Adaptations Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with adaptations. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, be ready to discuss your experience in assessing needs and managing workloads. Make it clear how you can contribute to their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your abilities. Plus, it’s the best way to stay updated on new opportunities in the housing adaptations field.
We think you need these skills to ace Housing Adaptations Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Adaptations Officer. We want to see how you can assess needs and work collaboratively, so don’t hold back!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, ensure your application reflects this. Use clear language and structure your thoughts well. We love a good story, so share examples that demonstrate your abilities!
Highlight Your Autonomy: This role requires you to work independently, so make sure to mention any experiences where you've successfully managed your own workload. We’re looking for proactive individuals who can take charge and deliver results!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at North Norfolk District Council
✨Know Your Stuff
Make sure you understand the role of a Housing Adaptations Officer inside out. Familiarise yourself with the Disabled Facilities Grant (DFG) programme and be ready to discuss how you would assess applicants' needs and recommend appropriate adaptations.
✨Showcase Your Communication Skills
Since this role involves working closely with various teams and individuals, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, especially in a collaborative setting.
✨Demonstrate Your Autonomy
Be prepared to discuss how you manage your workload independently. Think of specific instances where you successfully planned and executed tasks without supervision, showcasing your ability to work autonomously.
✨Emphasise Teamwork
Highlight your experience working in teams, especially in roles that required collaboration with other services. Share examples of how you contributed to team success and how you can bring that proactive, people-focused attitude to their Integrated Housing Adaptations Team.