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- Tasks: Lead the front of house team and ensure an amazing customer experience at live events.
- Company: A vibrant music venue in Gateshead with a passion for live performances.
- Benefits: Competitive salary, part-time hours, and a fun work environment.
- Why this job: Be at the heart of live music and make every event unforgettable.
- Qualifications: Strong leadership skills and experience in event management.
- Other info: Join a dynamic team and grow your career in the music industry.
The predicted salary is between 24000 - 36000 £ per year.
A prominent music venue in Gateshead is seeking an Operational Duty Manager to oversee customer experience and operational management. The ideal candidate will have strong leadership skills, experience in event delivery, and a commitment to excellent customer service.
This role involves:
- Ensuring health and safety compliance
- Supporting team development
- Contributing to operational planning
Working hours are part-time, and the position offers a competitive salary. Join us to enhance the customer experience in live events and music performances.
Live Event Duty Manager — Front of House Leader in Gateshead employer: North Music Trust
Contact Detail:
North Music Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Event Duty Manager — Front of House Leader in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the music and events industry, especially those who work at venues similar to the one you're eyeing. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully led teams or managed events. This will help them see you as the perfect fit for the role.
✨Tip Number 3
Be proactive! If you’re really keen on a position, don’t just wait for the application process to open. Reach out directly to the venue and express your interest. It shows initiative and could put you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Live Event Duty Manager. Plus, it ensures your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace Live Event Duty Manager — Front of House Leader in Gateshead
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and events in the past, so share specific examples that demonstrate your ability to lead and inspire.
Focus on Customer Experience: Since this role is all about enhancing customer experience, let us know how you've gone above and beyond for customers in previous roles. Share any initiatives you've implemented that improved service or satisfaction.
Health and Safety Matters: Don’t forget to mention your knowledge of health and safety compliance. We’re looking for someone who understands the importance of keeping both staff and customers safe during events, so any relevant experience here is a big plus!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at North Music Trust
✨Know the Venue Inside Out
Before your interview, make sure you research the music venue thoroughly. Understand its history, the types of events it hosts, and its customer demographics. This knowledge will show your genuine interest in the role and help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed an event. Be ready to discuss how you handled challenges and ensured excellent customer service. This will demonstrate your capability as a Front of House Leader.
✨Emphasise Health and Safety Awareness
Since health and safety compliance is crucial in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance during events and how you’ve managed safety in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, upcoming events, or how they measure customer satisfaction. This not only shows your interest but also helps you gauge if the venue aligns with your values.
