At a Glance
- Tasks: Lead a team to manage waste operations and ensure high-quality service delivery.
- Company: Join a forward-thinking council committed to sustainable waste management.
- Benefits: Enjoy generous leave, pension schemes, and continuous learning opportunities.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in customer service and team supervision is essential.
The predicted salary is between 30000 - 40000 € per year.
Waste Services are seeking a motivated and experienced Team Leader - Transfer Operations to support the effective management of waste infrastructure assets and the daily delivery of high-quality waste services. This role is critical in ensuring the safe, efficient and compliant acceptance and transfer of waste materials across Council facilities. You will work closely with the Waste Services management team to support delivery of the Council's strategic priorities, aims and objectives.
Responsibilities
- Manage the operational availability of waste infrastructure assets to ensure the daily provision of waste transfer and acceptance services.
- Supervise waste operatives, ensuring tasks are completed safely, efficiently and in accordance with service standards, customer care expectations and record‑keeping requirements.
- Support the management team in delivering the Council's waste strategy and operational objectives.
- Undertake effective day‑to‑day management and control of:
- Household Recycling Centres
- Waste Transfer Stations
- Operational Depots
- Ensure Environmental Management Systems are implemented and that all conditions and restrictions of environmental permits are fully complied with.
- Motivate, engage and develop staff, making effective use of their skills and knowledge to deliver services within agreed parameters.
- Maintain high standards of customer care, responding professionally to complaints and ensuring accurate and meaningful information is provided to members of the public and business customers.
- Ensure safe working practices are adhered to, including the preparation, implementation and review of risk assessments and safe systems of work.
- Provide clear instruction, guidance and direction to staff to meet tasks, deadlines and performance targets.
- Maintain accurate operational records using information technology and other recording systems.
- Work flexibly as part of the Waste Services operational management team to provide management cover across the department's hours of operation.
- Maintain and enhance professional competence through continuous training and development.
Qualifications
- Experience working in a customer-facing service and achieving agreed personal and service outputs.
- Experience of working to the conditions and restrictions of environmental permits.
- Experience dealing with members of the public in conflict situations, both face-to-face and remotely.
- Knowledge and understanding of mobile plant and road transport operations.
- Knowledge of the Health and Safety at Work Act and safe systems of work.
- Experience in supervising teams and working on own initiative.
- Ability to work under pressure, manage changing priorities and respond to emergency situations, including outside normal working hours.
- Good customer care and communication skills.
- Basic IT skills, with the ability to enter data and share information accurately.
Desirable / Technical
- Experience operating mobile plant, such as JCBs and loading shovels.
- Holding, or working towards, a relevant qualification to meet the technical competence requirements of environmental permits.
Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.
Benefits
- A generous annual leave entitlement, increasing with length of service.
- Occupational sickness pay schemes.
- A generous Local Government Pension Scheme.
- Access to a wide range of employee benefits and learning and development opportunities.
Team Leader - Waste Operations in Swineshead employer: North Lincolnshire Council
As a Team Leader in Waste Operations, you will join a forward-thinking Council that prioritises employee development and well-being. With a strong commitment to environmental management and community service, the Council offers generous annual leave, occupational sickness pay, and a robust pension scheme, fostering a supportive work culture that values your contributions and encourages professional growth. This role not only allows you to make a meaningful impact on waste services but also provides a collaborative environment where your skills can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Waste Operations in Swineshead
✨Tip Number 1
Network like a pro! Reach out to people in the waste management sector, especially those who work at the council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of environmental permits and health and safety regulations. Show us you know your stuff and can handle the responsibilities of the Team Leader role.
✨Tip Number 3
Demonstrate your leadership skills during the interview. Share examples of how you've motivated teams and handled conflicts. We want to see that you can keep things running smoothly under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Team Leader - Waste Operations in Swineshead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Team Leader - Waste Operations. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves supervising a team, be sure to include examples of your leadership experience. Talk about how you've motivated and developed staff in previous roles, as this will resonate well with us.
Demonstrate Your Customer Care Experience:We value good customer care, so share specific instances where you've dealt with customers, especially in challenging situations. This will help us see how you handle conflict and maintain professionalism.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at North Lincolnshire Council
✨Know Your Waste Operations
Familiarise yourself with the key responsibilities of the Team Leader role, especially around waste transfer and acceptance services. Understand the Council's waste strategy and be ready to discuss how your experience aligns with their operational objectives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised teams in the past. Highlight your ability to motivate and engage staff, ensuring tasks are completed safely and efficiently. Be ready to discuss specific situations where you’ve resolved conflicts or improved team performance.
✨Demonstrate Customer Care Expertise
Since this role involves dealing with the public, think of instances where you've handled customer complaints or challenging situations. Emphasise your communication skills and how you ensure high standards of customer care, even under pressure.
✨Be Ready for Technical Questions
Brush up on your knowledge of environmental permits and health and safety regulations. Be prepared to discuss your experience with mobile plant operations and how you ensure compliance with safety standards in your previous roles.
