Technical Support Assistant (Maternity Cover) in Scunthorpe

Technical Support Assistant (Maternity Cover) in Scunthorpe

Scunthorpe Full-Time 22000 - 27000 £ / year (est.) No working from home possible
North Lincolnshire Council

At a Glance

  • Tasks: Support licensing processes and provide excellent customer service.
  • Company: North Lincolnshire Council, dedicated to public protection.
  • Benefits: Competitive salary and a supportive work environment.
  • Other info: Opportunity for personal growth and varied workload.
  • Why this job: Join a motivated team and make a difference in your community.
  • Qualifications: Strong customer service, organisational, and communication skills.

The predicted salary is between 22000 - 27000 £ per year.

The Technical Hub supports Public Protection, in particular this post is focused on the Licensing element of the team which includes the processing and issuing of licenses, permits and registrations on behalf of Public Protection.

We are looking to appoint an enthusiastic and motivated individual with strong customer service, organisational and administration skills. You will have the ability to work on your own initiative as well as working as part of a team and will be able to prioritise work to meet deadlines for a varied workload. You should possess good communication skills, both oral and written.

If you are interested in discussing this post further, please contact Anita Brough, Technical Hub Co-ordinator 01724 297875.

Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.

Technical Support Assistant (Maternity Cover) in Scunthorpe employer: North Lincolnshire Council

North Lincolnshire Council is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. As a Technical Support Assistant, you will be part of a dedicated team focused on public protection, with the chance to make a meaningful impact in your community while enjoying competitive pay and a commitment to work-life balance in the vibrant town of Scunthorpe.

North Lincolnshire Council

Contact Details:

North Lincolnshire Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Assistant (Maternity Cover) in Scunthorpe

Tip Number 1

Get to know the company! Research North Lincolnshire Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills. Since this role requires strong oral and written communication, consider doing mock interviews with friends or family to boost your confidence.

Tip Number 3

Show off your organisational skills! Prepare examples of how you've successfully managed multiple tasks or deadlines in the past. This will demonstrate your ability to handle the varied workload mentioned in the job description.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at North Lincolnshire Council.

We think you need these skills to ace Technical Support Assistant (Maternity Cover) in Scunthorpe

Customer Service Skills
Organisational Skills
Administration Skills
Initiative
Teamwork
Prioritisation
Deadline Management

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, give the job description a good read. It’s packed with clues about what we’re looking for, so make sure you highlight your skills that match the role.

Show Off Your Customer Service Skills:Since this role is all about supporting our community, don’t forget to showcase your customer service experience. Share specific examples of how you've helped others in previous roles.

Be Organised and Clear:When you write your application, keep it organised and to the point. Use headings or bullet points if needed, and make sure your communication is clear – we love a well-structured application!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status directly!

How to prepare for a job interview at North Lincolnshire Council

Know Your Stuff

Make sure you understand the role of a Technical Support Assistant, especially in relation to licensing and public protection. Brush up on relevant regulations and processes so you can speak confidently about how you would handle tasks like processing licenses and permits.

Show Off Your Customer Service Skills

Since this role requires strong customer service abilities, think of examples from your past experiences where you’ve successfully dealt with customers or clients. Be ready to share how you resolved issues or improved their experience, as this will demonstrate your suitability for the position.

Demonstrate Team Spirit

This job involves working both independently and as part of a team. Prepare to discuss how you’ve collaborated with others in previous roles. Highlight any specific projects where teamwork was key to success, showing that you can balance individual initiative with group dynamics.

Communicate Clearly

Good communication is essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview, as this shows your interest in the role and helps you engage with the interviewer.