Systems and Control Officer in Scunthorpe

Overview

Are you a tech-savvy problem solver with a passion for public service and financial accuracy? We\’re looking for a Systems and Control Officer to play a pivotal role in maintaining and developing the IT systems that underpin our Local Taxation and Benefits shared service.

This is a dynamic and varied role where no two days are the same. You\’ll be at the heart of system administration, financial reconciliation, secure data handling, and project innovation—helping ensure our services run smoothly and securely across two councils.

What You\’ll Be Doing:

• Administering and optimising core systems (Northgate, Civica, BACS)
• Leading on system testing, upgrades, and fault resolution
• Managing secure data transfers with the DWP and other partners
• Performing complex financial reconciliations and government returns
• Supporting annual billing and year-end processes
• Acting as a key contact for IT, finance, and external suppliers
• Contributing to strategic IT development and smarter working practices

Qualifications & Skills:

• Advanced Excel and Word skills
• Strong understanding of Council Tax, Housing Benefit, or Business Rates legislation
• High-level problem-solving and analytical skills
• Confidence in managing competing priorities and working independently
• Experience in a technical, customer-focused environment

Why Join Us?

• Flexible, agile working arrangements
• A collaborative and supportive team environment

We are collectively organized around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.