At a Glance
- Tasks: Lead user research to understand needs and improve services for residents.
- Company: Join North Lincolnshire Council, an award-winning local authority.
- Benefits: Hybrid work model, competitive salary, and a chance to shape user research.
- Other info: Opportunity for career growth in a supportive team environment.
- Why this job: Make a real difference in your community through impactful user research.
- Qualifications: 2-3 years of user research experience and strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
We are looking for a Senior User Researcher to join our User Centred Design team at North Lincolnshire Council. User Researchers plan, design and deliver research that builds a deep understanding of users, their needs and behaviours. Your research will contribute to the design of better services for residents and staff.
The role is hybrid, with some time each week at our Church Square House offices in Scunthorpe, some working from home and some out in the community, depending on project needs.
About you
The role is a great opportunity for someone with 2-3 years experience working in a User Research position, looking to take more of a lead. As the only user researcher in a small team, you will be comfortable guiding the approach to research, setting standards and advocating for user research as an essential part of evidence based decision making and the design process.
You will help develop the profession further within the organisation, in addition to the day-to-day work of:
- using a range of research methods to learn about user needs
- managing the recruitment of both current and potential users of the service as participants
- applying different techniques for the analysis of research data and synthesis of findings
- explaining user insights to stakeholders to build understanding and consensus
- ensuring that ethics and consent processes are followed
About us
North Lincolnshire Council is an award winning Local Government Unitary Authority, with headquarters in Scunthorpe. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.
The User Centred Design team is a small team in the IT, Digital and Communications part of the Transformation and Outcomes directorate. We believe in the value of User Centred Design as a set of tools that can be used to improve outcomes for the residents of North Lincolnshire.
Interview Process
We will conduct in-person interviews, where you will be required to give a presentation. The theme of the presentation will be provided in advance of the interview date.
For an informal discussion about the role, please contact Gary Dunn (User Centred Design Specialist), or call 01724 296368. Interviews will take place from 12th August. Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.
Senior User Researcher in Scunthorpe employer: North Lincolnshire Council
North Lincolnshire Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on professional development, our team encourages growth through training and mentorship opportunities, ensuring that you can make a meaningful impact in the lives of children and young people. Located in a vibrant community, we offer a collaborative culture that values innovation and teamwork, making it an ideal place for passionate individuals committed to education excellence.
Contact Details:
North Lincolnshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher in Scunthorpe
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
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Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at North Lincolnshire Council for a Senior User Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
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We think you need these skills to ace Senior User Researcher in Scunthorpe
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Researcher at North Lincolnshire Council, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work North Lincolnshire Council does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to North Lincolnshire Council. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at North Lincolnshire Council.
How to prepare for a job interview at North Lincolnshire Council
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with North Lincolnshire Council, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. North Lincolnshire Council might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at North Lincolnshire Council!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what North Lincolnshire Council is looking for.
