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- Tasks: Support children and families by managing operational functions and improving systems.
- Company: Join a dedicated team making a positive impact in youth justice.
- Benefits: Flexible working, professional development, and a supportive environment.
- Why this job: Make a real difference while developing your skills in a meaningful role.
- Qualifications: Experience in operational support and strong communication skills required.
- Other info: Inclusive workplace celebrating diversity with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Make a real difference in the lives of children and families. We are looking for an experienced, motivated, and innovative Operational Support Assistant to join our Youth Justice Partnership team. This is a pivotal role where you will lead on delivering high-quality operational and administrative support that ensures effective governance, compliance, and smooth day-to-day operations. You will have oversight of Operational Support Clerks and will coordinate workflows, helping to drive continuous improvement across systems and processes that underpin our work with children, families, and partners.
What you’ll do:
- Manage operational support functions and ensure robust governance and compliance.
- Oversee and improve systems and processes to enhance efficiency and service delivery.
- Provide comprehensive administrative support, including financial systems, meeting coordination, and data reporting.
- Act as a key liaison with internal teams and external partners, maintaining strong and constructive relationships.
- Supervise and develop operational support staff, ensuring high standards and continuous improvement.
What we’re looking for:
- Experience in operational support systems, practices, and procedures.
- Strong IT skills and knowledge of financial/budgetary control.
- Excellent communication and organisational skills, with the ability to work under pressure.
- Experience supervising staff and driving improvements in processes.
- A proactive, resilient approach and commitment to service excellence.
- Understanding of GDPR and handling sensitive information.
Why join us?
- Be part of a team that makes a positive impact on young people’s lives.
- Flexible working arrangements – a mix of home and office-based work.
- Opportunities for professional development and training.
- A supportive, inclusive environment where diversity is celebrated.
Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role. For an informal discussion about the role please contact Emma Busby.
Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK. As an employer, we promote and safeguard the welfare of children, young people and vulnerable adults and expect the same commitment from existing and prospective employees or volunteers. Recruitment to this post will follow our safer recruitment procedure which includes us requesting references prior to interview and a DBS check.
Operational Support Assistant in Scunthorpe employer: North Lincolnshire Council
Contact Detail:
North Lincolnshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Assistant in Scunthorpe
✨Tip Number 1
Network like a pro! Reach out to people in the Youth Justice sector on LinkedIn or at local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want to see your passion for making a difference in children's lives, so be ready to share how your experience aligns with their mission.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved processes or supported teams in previous roles. We love seeing candidates who can demonstrate their impact through real-life scenarios.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Tailor your application to highlight your operational support experience and how you can contribute to our team’s success.
We think you need these skills to ace Operational Support Assistant in Scunthorpe
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Operational Support Assistant role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill!
Show Off Your Experience: When you're detailing your experience, be specific! Use examples that demonstrate your operational support skills, especially in governance and compliance. We want to see how you've made a difference in previous roles, so don’t hold back on the details.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Share your passion for making a positive impact on young people's lives, but also ensure your application reflects your organisational skills and attention to detail. Balance is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need to make your application shine!
How to prepare for a job interview at North Lincolnshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around operational support systems and compliance. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Communication Skills
As an Operational Support Assistant, strong communication is crucial. Prepare examples of how you've effectively liaised with teams or partners in the past. Think about times when you’ve had to manage relationships or resolve conflicts, as these will demonstrate your ability to maintain constructive relationships.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific instances where you've improved processes or systems. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will not only showcase your proactive approach but also your commitment to continuous improvement, which is key for this role.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
