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- Tasks: Provide top-notch customer service and assist with membership sales at our leisure centre.
- Company: Join a local government authority dedicated to community wellness and recreation.
- Benefits: Flexible hours, friendly team environment, and opportunities for personal growth.
- Why this job: Be the face of our leisure centre and make a positive impact on visitors' experiences.
- Qualifications: Strong customer service skills and a proactive, friendly attitude are essential.
- Other info: Perfect for students looking for evening and weekend work in a vibrant setting.
The predicted salary is between 24000 - 36000 £ per year.
A local government authority in Scunthorpe is looking for a Customer Service Assistant to join their busy team at Ancholme Leisure Centre and the Pods. This role involves providing excellent front of house services, handling customer inquiries via phone, email, and in person, and supporting sales for memberships.
Ideal candidates will possess strong customer service skills, organizational abilities, and a pro-active attitude. A friendly, efficient service to all visitors is essential.
Evening & Weekend Front Desk Associate - Leisure Centre in Scunthorpe employer: North Lincolnshire Council
Contact Detail:
North Lincolnshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening & Weekend Front Desk Associate - Leisure Centre in Scunthorpe
✨Tip Number 1
Make sure to research the leisure centre and its services before your interview. Knowing the ins and outs of what they offer will show that you're genuinely interested and ready to provide that friendly, efficient service they’re after.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different inquiries or complaints. This will help you demonstrate your strong customer service skills during the interview.
✨Tip Number 3
Don’t forget to highlight your organisational abilities. Share examples of how you've managed multiple tasks or prioritised effectively in previous roles. This will show them you can keep things running smoothly at the front desk.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Evening & Weekend Front Desk Associate - Leisure Centre in Scunthorpe
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and efficient service.
Be Organised and Proactive: In your written application, demonstrate your organisational skills and proactive attitude. We love candidates who can juggle multiple tasks and still keep everything running smoothly, so give us a glimpse of how you manage your time and priorities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your cover letter and CV to the role at Ancholme Leisure Centre. Mention why you’re excited about this specific position and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and ensures you don’t miss out on any important information about the role!
How to prepare for a job interview at North Lincolnshire Council
✨Know the Centre Inside Out
Before your interview, make sure you research Ancholme Leisure Centre and the Pods. Familiarise yourself with their services, membership options, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you handled inquiries or resolved issues effectively. This will demonstrate your ability to deliver a friendly and efficient service, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple inquiries at once. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress the Part
Even though it's a leisure centre, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and are ready to represent the centre well.
