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- Tasks: Provide vital administrative support to the Safeguarding Adults Team in North Lincolnshire.
- Company: Join a dedicated team focused on community safety and wellbeing.
- Benefits: Gain valuable experience while making a difference in people's lives.
- Why this job: Be part of a mission to protect vulnerable adults and enhance community welfare.
- Qualifications: Experience in admin roles, strong communication skills, and attention to detail required.
- Other info: Opportunity for personal growth in a supportive and ambitious environment.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly organised and motivated Operational Support Clerk to join our dedicated Safeguarding Adults Team. This is a vital administrative role supporting the team in delivering effective safeguarding processes for adults at risk across North Lincolnshire. You will play a key part in ensuring the smooth running of the team\’s operations, providing high-quality clerical and administrative support, maintaining accurate records, and liaising with internal and external partners.
Responsibilities
- Provide administrative support to the Safeguarding Adults Team, including minute-taking, diary management, and handling sensitive information.
- Maintain and update safeguarding databases and case management systems.
- Support the coordination of safeguarding meetings, including preparing agendas and distributing documentation.
- Respond to enquiries from professionals and members of the public in a timely and professional manner.
Ensure compliance with data protection and confidentiality policies.
As an employer, we promote and safeguard the welfare of children, young people and vulnerable adults and expect the same commitment from existing and prospective employees or volunteers. Recruitment to this post will follow our safer recruitment procedure which includes us requesting references prior to interview and a DBS check.
Organisational context and values
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence.
Qualifications
- Experienced in administrative or clerical work, ideally within a health, social care, or safeguarding setting.
- Proficient in using Microsoft Office and case management systems.
- Able to manage competing priorities and work to deadlines.
- A clear communicator with excellent attention to detail.
- Discreet and professional when handling sensitive and confidential information.
- Committed to promoting the safety and wellbeing of adults at risk.
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Operational Support Clerk employer: North Lincolnshire Council
Contact Detail:
North Lincolnshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the safeguarding sector or related fields. Attend local events or online webinars to connect with potential employers and learn more about the industry.
✨Tip Number 2
Prepare for interviews by researching the Safeguarding Adults Team and their values. Understand their mission and think about how your skills can contribute to making North Lincolnshire the #BestPlace for residents.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with various partners, being clear and professional is key. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operational Support Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles, especially in health or social care settings. We want to see how your skills align with the responsibilities of the Operational Support Clerk position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about safeguarding adults and how your background makes you a great fit for our team. Keep it professional but let your personality show!
Showcase Your Skills: Be sure to mention your proficiency in Microsoft Office and any case management systems you've used. We love detail-oriented candidates, so highlight your ability to manage competing priorities and meet deadlines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at North Lincolnshire Council
✨Know Your Stuff
Make sure you understand the role of an Operational Support Clerk and the specific responsibilities mentioned in the job description. Familiarise yourself with safeguarding processes and how they impact adults at risk. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your administrative skills, especially in minute-taking, diary management, and handling sensitive information. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your capabilities effectively.
✨Be Professional and Discreet
Since this role involves handling sensitive information, it's crucial to convey your understanding of confidentiality and data protection policies during the interview. Share instances where you've successfully managed confidential information to reassure them of your professionalism.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the Safeguarding Adults Team and their operations. This not only shows your enthusiasm for the role but also helps you gauge if the team’s values align with yours. For example, you could ask about their approach to collaboration with external partners.
