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- Tasks: Join our Housing Advice Team to provide vital support and guidance to those facing homelessness.
- Company: We are dedicated to helping individuals build a life they choose, focusing on wellbeing and community.
- Benefits: Enjoy flexible working options, valuable experience, and the chance to make a real difference.
- Why this job: Be part of a passionate team making a positive impact on people's lives and communities.
- Qualifications: We're looking for resilient, flexible individuals eager to learn and support others.
- Other info: Opportunities for work experience and placements available for students.
The predicted salary is between 30000 - 42000 £ per year.
The strategic purpose of Housing, Rehabilitation and Recovery is to support rehabilitative and recovery approaches and focus on the overall wellbeing of a person that enables a person to build a life they choose, living in a place they call home, with friends and family that they care about and care about them, contributing socially and economically to their local community.
Who we support
- Prevent most people who are threatened with homelessness from becoming homeless at all.
- Support people who are defined as homeless and assist them in securing a new place to live as soon as possible.
We work with
- Public Health
- North Lincolnshire Council Access Team
- The Blue Door
- We Are With You
- MIND
- RDaSH
- Mental Health SWT
- The Forge Project
- Community Hubs
Roles within Housing Advice Team
Delivery of a professional Housing Options and Homeless service providing advice, support and guidance to ensure that all clients receive timely interventions and assessments to support them into permanent and settled affordable accommodation. Ensuring the council fulfills its statutory homelessness duties. Helping develop, implement, and monitor the delivery of early interventions and preventative strategies for homelessness. Providing the necessary advice and assistance appropriate to each person using a person-centred and strength-based approach.
Temporary Accommodation/ Housing Management
These are specialist roles that are at the forefront of the prevention of homelessness, and at the cutting edge of homeless/housing support services following the introduction of the Homelessness Act 2017. The post holders are required to work towards delivery of a high standard of client service that is responsive to client needs, meets the service areas standards and proactively keeps clients and stakeholders informed of cases placed within temporary accommodation. The role will be responsible for the delivering of an intensive Housing Management service according to service standards and in a person-centred way to our clients placed within temporary accommodation, ensuring that the environment is maintained, and outcomes achieved in relation to move-on into more permanent accommodation.
Street Outreach
Work proactively to secure and maintain individuals in safe accommodation, living independently in their own quality homes using a person-centred, strengths-based approach. Maintain rough sleepers' health, wellbeing and safety as far as is reasonably possible through meaningful engagement to access appropriate services and thereby improve their life chances and enable them to access appropriate accommodation.
Other specialist roles
Plan, provide and evaluate a range of person-centred interventions to individuals and their support network enabling individuals' needs to be met and aspirations achieved. Offer early intervention and ongoing support to prevent individuals with multiple and complex needs from returning to rough sleeping following discharge from hospital. Liaise with relevant statutory, voluntary organisations and private landlords and support individuals with ongoing mental health and complex needs to access and maintain suitable housing. Deliver a tenacious approach to build trust and rapport and maximise positive outcomes for some of the most persistent, hard-to-engage individuals with mental health needs and rough sleepers in North Lincolnshire to move away from (and avoid a return to) street homelessness.
A day in the life…
Mental Health and Housing and Housing Advice Workers
Day in the life… videos
Explore the range of ‘Day in the Life’ videos to get an inside look at what a typical day is like for staff working in different teams within Adult Services at North Lincolnshire Council.
Describe a typical day in the life of the whole team
- Phone calls, visits, community support, travelling.
- Urgent case, crisis intervention, prevention work.
- MDT, multi-disciplinary case planning.
- Providing specialist knowledge to other professionals.
- Liaising with the public, business owners, landlords.
What qualities does your team look for in someone wanting to pursue a career in this area?
- Resilient and tenacious.
- Flexible.
What advice would you give someone just getting started?
- Don’t be afraid to make mistakes.
- Be open-minded and non-judgemental.
- Always maintain a good work-life balance.
The team can support with
- Work experience – schools, colleges.
- Placements – universities.
- T Levels – longer term work placements.
Housing Advice Team employer: North Lincolnshire Council
Contact Detail:
North Lincolnshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice Team
✨Tip Number 1
Familiarise yourself with the Homelessness Act 2017 and its implications for housing support. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in housing advice or related fields. Attend local community events or workshops to connect with others and gain insights into the challenges and successes they face.
✨Tip Number 3
Showcase your resilience and tenacity during any interactions, whether in interviews or networking. Share specific examples of how you've overcome challenges in previous roles or situations to highlight these qualities.
✨Tip Number 4
Research the organisations you’ll be working with, such as North Lincolnshire Council and local charities. Understanding their missions and how they collaborate will help you articulate how you can contribute effectively to the Housing Advice Team.
We think you need these skills to ace Housing Advice Team
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Housing Advice Team. Understand the key responsibilities and the qualities they are looking for, such as resilience and flexibility.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous work in housing support, mental health, or community services, and showcase your ability to work with diverse individuals.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your understanding of homelessness issues. Use specific examples from your past experiences to demonstrate how you can contribute to the team’s mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in this field.
How to prepare for a job interview at North Lincolnshire Council
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Housing Advice Team. Familiarise yourself with the key aspects of the job, such as providing advice and support to prevent homelessness, and how to work with various stakeholders.
✨Showcase Your Resilience
Given the challenging nature of the role, it's important to demonstrate your resilience and tenacity during the interview. Share examples from your past experiences where you've successfully navigated difficult situations or helped others in crisis.
✨Emphasise a Person-Centred Approach
Highlight your commitment to a person-centred and strengths-based approach. Discuss how you would tailor your support to meet individual needs and how you can build trust with clients, especially those who may be hard to engage.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that assess your problem-solving skills and ability to handle real-life situations. Think about how you would respond to a client facing homelessness or someone with complex needs, and articulate your thought process clearly.
