At a Glance
- Tasks: Make over 150 outbound calls daily to engage NHS patients and schedule health appointments.
- Company: Join North Lewisham PCN, a dedicated team focused on proactive patient care.
- Benefits: Full-time role with competitive pay and the chance to make a real difference.
- Other info: Permanent position based in London Bridge with opportunities for personal growth.
- Why this job: Be a vital part of improving patient health and well-being in your community.
- Qualifications: Strong communication skills and experience in call handling or sales roles.
The predicted salary is between 30000 - 40000 £ per year.
North Lewisham PCN is looking for a resilient Call Handler Sales Advisor in the Proactive Care team to engage with NHS patients through outbound calls. The position requires making over 150 calls per day, explaining health review importance, and motivating patients to schedule appointments.
Successful candidates will have strong communication skills, emotional resilience, and experience in similar roles. This full-time, permanent role is based in London Bridge and aims to make a meaningful impact on patient health.
Outbound Health Appointment Call Specialist employer: North Lewisham PCN
North Lewisham PCN is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture centred around teamwork and resilience, staff are encouraged to develop their skills while making a significant impact on patient health in the vibrant London Bridge area. The company offers competitive benefits and a fulfilling environment for those looking to contribute meaningfully to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Health Appointment Call Specialist
✨Tip Number 1
Practice your pitch! Before you dive into those calls, rehearse how you'll explain the importance of health reviews. We want to sound confident and engaging, so grab a friend or family member and do a mock call.
✨Tip Number 2
Know your stuff! Brush up on common health concerns and questions patients might have. This way, when you're on the phone, you can provide valuable information that motivates them to book an appointment.
✨Tip Number 3
Stay resilient! Making over 150 calls a day can be tough, but remember, every 'no' gets you closer to a 'yes'. Keep your spirits high and don’t take rejections personally; it’s all part of the game!
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth for you. Plus, it shows us you’re serious about joining our team at North Lewisham PCN. Let’s get you started on this exciting journey!
We think you need these skills to ace Outbound Health Appointment Call Specialist
Some tips for your application 🫡
Show Your Communication Skills:When writing your application, make sure to highlight your strong communication skills. We want to see how you can engage with patients and explain the importance of health reviews clearly and effectively.
Demonstrate Resilience:This role requires emotional resilience, so share examples from your past experiences where you've handled challenging situations. We love to see how you bounce back and keep a positive attitude!
Tailor Your Application:Make your application stand out by tailoring it to the job description. Mention your experience in similar roles and how it relates to making those 150 calls a day. We appreciate when candidates take the time to connect their background to our needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at North Lewisham PCN
✨Know Your Stuff
Familiarise yourself with the NHS and the importance of health reviews. Being able to explain why these appointments matter will show your understanding of the role and its impact on patient health.
✨Practice Makes Perfect
Since you'll be making over 150 calls a day, practice your pitch! Role-play with a friend or family member to get comfortable with explaining the process and motivating patients to book their appointments.
✨Show Your Resilience
This role requires emotional resilience, so be ready to discuss how you've handled challenging situations in the past. Share specific examples that highlight your ability to stay positive and motivated, even when faced with rejection.
✨Communicate Clearly
Strong communication skills are key for this position. During the interview, focus on speaking clearly and confidently. Make sure to listen actively to any questions and respond thoughtfully to demonstrate your engagement.
