At a Glance
- Tasks: Support clinicians by managing admin tasks and ensuring smooth operations in patient care.
- Company: Join the NHS and be part of a dedicated healthcare team.
- Benefits: Competitive salary, 28 days leave, birthday off, and exclusive discounts.
- Other info: Enjoy a supportive team environment with opportunities for growth and learning.
- Why this job: Make a real impact on patient care while developing your career in healthcare.
- Qualifications: Detail-oriented with a medical background and strong organisational skills.
The predicted salary is between 25000 - 28500 £ per year.
As a NHS Medical Administrator, you’ll be the backbone of our clinical admin operations for 6 GP Practices across South East London. You will keep everything running smoothly behind the scenes while supporting clinicians and patients. From managing Medical Reports, Referrals, handling Lab Results or triaging incoming patient’s clinical documentation, you’ll play a vital role in delivering high-quality care. You’ll help keep patient records accurate and up to date by coding, summarising, and uploading information into EMIS, and you’ll support essential admin processes. You’ll be the critical link between General Practitioners and patient outcomes. This role is perfect for someone with a medical background who’s detail‑driven, organised, and enjoys work that directly contributes to better patient care behind the scenes.
If you’re detail-driven, quick to learn, and ready to make an impact in primary care, this is your chance to start a meaningful career within the NHS.
Key Responsibilities- Supporting clinicians by reducing their administrative workload, allowing them to focus on direct patient care.
- Managing workflow queues, keeping on top of backlogs, and helping maintain safe turnaround times.
- Reviewing and triaging incoming clinical documents.
- Processing and managing lab results and referrals.
- Scanning, coding, and filing patient information into EMIS.
- Summarising new patient records and maintaining accurate medical summaries.
- Liaising with clinicians to ensure timely follow-up on abnormal results.
- Routing information to the right clinician (GP, pharmacist, nurse, etc.) based on urgency, risk, and clinical protocols.
- Coding and summarising key clinical information into EMIS to keep patient records accurate and up to date.
- Supporting audits, reporting, and general administrative tasks.
- Constantly working towards personal and team KPIs relating to workload.
- Want to be part of a supportive team where what you do behind the scenes has a real, meaningful impact on patient care.
- Enjoy work that’s detailed, focused, and genuinely makes a difference to patient safety and clinical care.
- Love spotting patterns, picking out important information, and making quick, accurate decisions.
- Take pride in being organised, structured, and consistent, especially when handling large volumes of clinical documents.
- Feel confident working with clinical terminology and can follow clear protocols with accuracy.
- Are motivated by helping clinicians do their best work by taking admin pressure off their day.
- Can balance speed with precision - getting through the workload while keeping patient safety front and centre.
- Stay calm under pressure and enjoy bringing order to busy workflows or backlogs.
- Communicate clearly and work well with others, especially when escalating urgent information or clarifying actions.
- Take ownership of your work, ask the right questions, and are proactive about solving problems.
- Lifestyle benefits – including team socials and exclusive employee discounts!
- Make a Real Impact: Play a vital role in patient care by ensuring accurate and timely processing of tests and investigations.
- Career Development: Gain hands‑on experience in a clinical setting.
- Structured Training: Benefit from a comprehensive two-week induction and ongoing support to help you succeed.
- Collaborative Environment: Work alongside experienced healthcare professionals in a supportive, team‑oriented setting.
- Flexible Entry Point: Perfect for candidates with a Medical background who want to enter the healthcare sector.
- Innovation & Learning: Exposure to NHS systems and processes, giving you valuable insight into modern healthcare operations.
- 28 days annual leave (including public holidays).
- Your birthday off.
- Blue Light Card membership.
- Local team incentives.
NHS Medical Administrator - GP Practice employer: North Lewisham PCN
At Kingfisher Medical Centre, we pride ourselves on being an excellent employer, offering a supportive and collaborative environment where NHS Medical Administrators can thrive. With a focus on career development and structured training, our team members enjoy meaningful work that directly impacts patient care, alongside lifestyle benefits such as team socials and exclusive discounts. Located in the vibrant South East London area, we provide a unique opportunity to gain hands-on experience in a clinical setting while enjoying a healthy work-life balance with 28 days of annual leave and your birthday off.
StudySmarter Expert Advice🤫
We think this is how you could land NHS Medical Administrator - GP Practice
✨Tip Number 1
Network like a pro! Reach out to current NHS Medical Administrators or GP Practice staff on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can really give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on your clinical terminology and understanding of EMIS. We want to show that you’re not just detail-driven but also ready to dive into the specifics of the role. Practice common interview questions related to patient care and administrative tasks.
✨Tip Number 3
Showcase your organisational skills! During the interview, share examples of how you've managed workflows or tackled backlogs in previous roles. This will demonstrate your ability to thrive in a busy environment, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in patient care.
We think you need these skills to ace NHS Medical Administrator - GP Practice
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the NHS Medical Administrator role. Highlight any relevant medical background and admin experience, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting patient care and how your detail-driven nature makes you a perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Your Organisational Skills:In your application, give examples of how you've managed workloads or kept things organised in previous roles. We need someone who can handle busy workflows, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at North Lewisham PCN
✨Know Your Stuff
Familiarise yourself with the NHS and its operations, especially in a GP practice setting. Brush up on medical terminology and the specific responsibilities of a Medical Administrator. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage workflows and handle large volumes of clinical documents. Think of times when you’ve successfully prioritised tasks or streamlined processes, as this is crucial for the role.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team, especially in high-pressure situations. Share experiences where you’ve supported colleagues or contributed to a collaborative environment, as this aligns with the role's emphasis on teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the challenges faced by the current team or how success is measured in the position. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
