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For Companies At a Glance
- Tasks: Triage patient queries and ensure timely, compassionate care.
- Company: A leading healthcare organisation in London dedicated to quality care.
- Benefits: Salary of £24,000 - £25,000 per year with a focus on work-life balance.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: Empathy, attention to detail, and clear communication are essential.
- Other info: Join a supportive team in a rewarding healthcare environment.
The predicted salary is between 24000 - 25000 £ per year.
A healthcare organization in London is seeking a motivated NHS Call Handler to join their patient triage team. This full-time role involves triaging patient queries and requests, ensuring they receive timely and appropriate care. The ideal candidate will be empathetic, detail-oriented, and able to communicate clearly with a diverse patient population.
The position offers a salary range of £24,000 - £25,000 per year with a focus on maintaining high-quality primary care services.
Patient Triage Call Handler — Calm, Compassionate Care in London employer: North Lewisham PCN
Contact Detail:
North Lewisham PCN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Triage Call Handler — Calm, Compassionate Care in London
✨Tip Number 1
When you're prepping for that interview, think about the specific scenarios where you've shown empathy and clear communication. We want to hear those stories! It’s all about showing how you can handle patient queries with calm and compassion.
✨Tip Number 2
Don’t underestimate the power of research! Familiarise yourself with the healthcare organisation's values and services. This will help us tailor your responses to show you’re not just a fit for the role, but also for their team culture.
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on articulating your thoughts clearly and confidently, just like you would when triaging a patient’s needs.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Patient Triage Call Handler — Calm, Compassionate Care in London
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic nature. We want to see how you connect with patients and understand their needs, so share any relevant experiences that showcase your compassionate care.
Be Detail-Oriented: Attention to detail is key in this role. In your application, be precise and clear in your communication. We appreciate candidates who can convey information accurately, so double-check your spelling and grammar before hitting send!
Tailor Your Application: Make your application stand out by tailoring it to the job description. We love seeing how your skills and experiences align with what we’re looking for, so don’t hesitate to draw connections between your background and the role of a Patient Triage Call Handler.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at North Lewisham PCN
✨Show Your Empathy
As a Patient Triage Call Handler, empathy is key. Prepare examples from your past experiences where you demonstrated compassion and understanding towards patients or clients. This will show the interviewers that you can handle sensitive situations with care.
✨Know the NHS Inside Out
Familiarise yourself with the NHS structure and services. Understanding how patient triage works within the NHS will help you answer questions confidently and demonstrate your commitment to providing high-quality care.
✨Practice Clear Communication
Since you'll be dealing with a diverse patient population, practice articulating your thoughts clearly and concisely. You might want to role-play common scenarios with a friend to ensure you can communicate effectively under pressure.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, highlight your organisational skills and provide examples of how you've successfully managed multiple tasks while ensuring accuracy. This will reassure them that you can handle the demands of the job.
