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- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good interpersonal skills and customer service experience required.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 22600 - 24100 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Working here at North Lanarkshire Council, we have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Library Assistant (2 Posts including 1 Part Time) - REQ05568 - 461673 in Wishaw employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (2 Posts including 1 Part Time) - REQ05568 - 461673 in Wishaw
✨Tip Number 1
Get to know the library scene in North Lanarkshire! Familiarise yourself with local events and activities, especially those related to children's programming. This will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be interacting with a diverse range of people, practice how to engage positively with customers. Think about scenarios where you can showcase your interpersonal skills during the interview.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with library management systems or any relevant tech tools. If you’ve used specific software before, mention it and how it helped improve your work efficiency.
✨Tip Number 4
Don’t forget to apply through our MySelf account! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re following the process correctly, which is always a good look!
We think you need these skills to ace Library Assistant (2 Posts including 1 Part Time) - REQ05568 - 461673 in Wishaw
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, don’t forget to showcase your customer service experience. We want to see how you’ve successfully engaged with a variety of customers in the past, so share specific examples that demonstrate your interpersonal skills.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff – we want to know exactly why you’d be a great fit for our team!
Apply Through MySelf: Remember, this is an internal position, so make sure you log into your MySelf account to submit your application. Following the correct process is crucial, and we’re excited to see your application come through the right channel!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library services offered by North Lanarkshire Council. Understand the various activities, like Bookbug sessions and reader development, so you can discuss how you would contribute to these initiatives during your interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your interpersonal skills and customer service expertise. Think about situations where you successfully assisted a diverse range of customers, as this will resonate well with the interviewers.
✨Demonstrate IT Proficiency
Brush up on your IT skills, especially those relevant to library management systems. Be ready to discuss any previous experience you have with technology in a customer service setting, as this is crucial for the role.
✨Express Your Passion for Reading
Let your enthusiasm for books and reading shine through. Share your favourite genres or authors and how they inspire you to engage with the community. This personal touch can make a memorable impression on the interview panel.