Senior Clerical Assistant (Temporary) - REQ05264 - in Viewpark

North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

You will primarily be based within Viewpark Housing Office; however, you may be required to work from any Housing Office throughout North Lanarkshire. Working for the Locality Housing Manager, you will be responsible for assisting in the provision of an efficient operational service in all areas of administration, staff training and development, assisting with First Stop Shop duties when required.

Responsible for the supervision of clerical staff, delegating workloads and ensuring deadlines are met, you will have excellent organisational skills, be a self-starter and have a flexible approach to work, which includes dealing with customers and a wide range of Council services. Moderate relevant administrative experience, good keyboard skills, a working knowledge of Microsoft Office and experience of dealing with the public are essential. You should also have relevant administration experience. Knowledge of Council and Housing services, supervisory skills and customer care training are desirable.

Work pattern: 35 hours per week - Monday - Thursday: 08:45am - 16:45pm (including a 55 minute unpaid break); Friday: 08:45am - 16:15pm (including a 50 minute unpaid break). This is a temporary position until 30/11/2027.

We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

North Lanarkshire Council are happy to talk flexible working; we operate a Smarter Working Policy. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.

To find out more about the application process, please refer to our Easy Read documents which will help explain the process and what happens during the selection process. Please note we do not accept CVs in place of the application form. To be considered for this vacancy, you must ensure an application form is submitted. Any CV submissions will be disregarded.