At a Glance
- Tasks: Assist in delivering engaging library activities and provide excellent customer service.
- Company: Join North Lanarkshire Council, a supportive and community-focused organisation.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while gaining valuable experience in a fun environment.
- Qualifications: Good interpersonal skills and customer service experience are essential.
The predicted salary is between 27937 - 29666 € per year.
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Viewpark Library
Saturday – 10:00am to 1:00pm (3 Hours)
Working here at North Lanarkshire Council, we have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (Part Time) (Saturday) - REQ06080 - 471519 in Viewpark employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With generous benefits including 27 days of annual leave, flexible working options, and a commitment to learning through the LearnNL academy, employees are empowered to grow their careers while making a meaningful impact in the community. The council's dedication to inclusivity and support for diverse backgrounds further enhances its reputation as a desirable workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant (Part Time) (Saturday) - REQ06080 - 471519 in Viewpark
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the library, chatting with staff, and understanding the services they offer. This will help you stand out during interviews as someone who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be working with a diverse range of customers, think of scenarios where you can demonstrate your interpersonal skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your IT skills! Brush up on any library management systems or software that might be relevant. If you’re not sure what they use, don’t hesitate to ask during your application process or research online.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the North Lanarkshire Council team. Don’t forget to highlight your passion for books and reading!
We think you need these skills to ace Library Assistant (Part Time) (Saturday) - REQ06080 - 471519 in Viewpark
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what they're looking for in a Library Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills:Since this role involves working with a wide range of customers, highlight any relevant customer service experience you have. Share specific examples of how you've helped others or resolved issues in the past – it’ll show we’re the right fit for the team!
Be Yourself in the Application:We want to see your personality shine through! Don’t be afraid to let your enthusiasm for books and reading come across in your application. A genuine passion can make a big difference and help us see why you’d be a great addition to our library.
Apply Through Our Website:Remember, the only way to apply is through our website. Make sure you fill out the application form completely and accurately. We won’t accept CVs instead of the application form, so don’t skip this step if you want to be considered!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the services offered by the library, especially those related to children's activities and IT support. Being able to discuss these services during your interview will show your enthusiasm and understanding of the role.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully interacted with a diverse range of customers in previous roles. Highlighting your customer service experience will demonstrate that you can provide the friendly and approachable service the library values.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, particularly any library management systems you may have used before. Be ready to discuss how you can assist patrons with technology, as this is a key part of the job.
✨Express Your Passion for Reading
Share your love for books and reading during the interview. Whether it's your favourite genres or recent reads, showing genuine interest will resonate well with the interviewers and align with the library's mission.
