Income Maximiser/Sustainability Officer (4 Posts Incl 1 Temp) - REQ06263 - 476891 in Viewpark

North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

Working as part of the Housing team, you will provide secure, sustainable housing solutions, enabling residents to sustain their tenancy and to encourage and facilitate their quality of life, life skills, social skills, health and wellbeing to enhance their social opportunities, health, education and interpersonal relationships. A key role will be providing advice and support to residents on income maximisation, tenancy sustainment, welfare reform and fuel poverty to prevent rent arrears and homelessness.

Educated to SVQ Level 3 / HNC or equivalent in a relevant discipline is essential, as is some housing experience with a sound knowledge of housing related legislation and practice. Good IT and communication skills, both verbal and written, as well experience in report writing are also essential. In addition, you should be committed to customer care, understand the range of benefits that can be claimed by residents and be able to relate to people, particularly the most vulnerable in our communities who need our support.

You will require to be registered or eligible for registration with the Scottish Social Services Council (SSSC). Placement on the NLC9 scale is dependent on applicants having extended housing experience, holding the CIH Level 4 Certificate in Housing (SCQF Level 8) and demonstrating competence in a range of duties as detailed in the competency matrix for the post. A driving licence is essential due to the geographical spread of work throughout the North Lanarkshire area. You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.

North Lanarkshire Council has a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security.

To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.