At a Glance
- Tasks: Support ICT services, perform repairs, and maintain equipment at Taylor High School.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Other info: Great career growth opportunities and commitment to supporting diverse applicants.
- Why this job: Make a difference in education while developing your ICT skills.
- Qualifications: HNC in ICT or related field; experience with hardware/software maintenance.
The predicted salary is between 31541 - 34307 £ per year.
Located in Taylor High School, you will provide a support Information and Communication Technology (ICT) service to all departments within the establishment. Your duties will include:
- First line repair on all ICT equipment
- Cyclical maintenance and safety testing
- Operation of ICT equipment
- Assisting with production of ICT materials
- Maintaining ITSM call logging system
You must possess an HNC (or equivalent) in an ICT/Electrical related subject along with experience in the operation and maintenance of computing hardware and software. Good communication skills are essential, as is the ability to work with others as part of a team or on your own initiative and work closely and responsibly with children. Possession of a HND (or equivalent) in an ICT related subject is desirable, as is experience with ICT in education and computer network environments.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work pattern: 35 hours per week - Monday to Friday: 08:45 - 16:30 (45 min lunch break).
North Lanarkshire Council is committed to supporting its employees with a great package of benefits, including:
- 27 days annual leave and 6 public holidays
- A wide range of benefits available
- Learning and development through our learning academy LearnNL
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise, which means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more about the application process, alternative Application Packs can be requested in other formats such as Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Technician (ICT) - REQ06137 - 474119 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment at Taylor High School where you can make a meaningful impact in the ICT sector. With a comprehensive benefits package including 27 days of annual leave, flexible working options, and extensive learning and development opportunities through LearnNL, we are committed to fostering employee growth and wellbeing. Join us in our mission to create a vibrant community while enjoying a fulfilling career that values respect, opportunity, and security.
StudySmarter Expert Advice🤫
We think this is how you could land Technician (ICT) - REQ06137 - 474119
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on North Lanarkshire Council. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience with ICT equipment and your ability to work both independently and as part of a team.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples of your past work with ICT systems, especially in educational settings. Highlight any first-line repair experiences or maintenance tasks you've handled to demonstrate your hands-on expertise.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Technician (ICT) - REQ06137 - 474119
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in with what we're looking for.
Tailor Your Application:Don’t just send a generic application! We love it when candidates highlight their relevant experience and skills that match the requirements. Show us how your background in ICT makes you the perfect fit for this role.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Remember, we only accept applications through our website, so make sure you submit your application there. It’s the best way for us to receive your details and consider you for the position!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ICT equipment and software. Be ready to discuss your experience with first line repairs and maintenance, as well as any specific tools or systems you've used in the past.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with team members or helped others understand ICT issues.
✨Demonstrate Team Spirit
Prepare to talk about your experiences working in a team, especially in educational settings. Highlight how you’ve collaborated with others to solve problems or improve processes, showing that you can work well both independently and as part of a group.
✨Understand the Role's Impact
Research how ICT supports the educational environment at Taylor High School. Be ready to discuss how your role as a technician can enhance learning experiences and contribute to the overall success of the school.