Support Officer - REQ04609

Location: Station House, 950 Old Edinburgh Road, Bellshill , ML4 3JF

Salary: £28,665 – £30,467 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Work From Home: Hybrid

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The “Apply now” button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets,NLP LLP

NLC6

35 hours per week

You will be joining a dynamic and flexible team within Road & Asset Services, who currently operate a hybrid model of home-working and office based working at Station House in Bellshill and you will be required to travel throughout North Lanarkshire.

In this exciting role you will be responsible for the effective and efficient provision of a technical / administrative support service. You will assist in planning, coordinating, scheduling and supervising the work of the administrative support team. You will assist in establishing and managing office information systems, including utilising and maintaining relevant I.T systems, processing financial transactions and reporting. You will support in ensuring the service delivers positive outcomes and meets the needs of our customers and service users.

With a SV2, Higher or equivalent level qualification in a relevant discipline, you will have experience of working in a relevant environment, providing administration to a high standard and in dealing with enquiries from the public and other organisations.

To be a success in this role you will be innovative, solutions focused, influential and have the ability to assess and react to changing priorities. You will be able to adapt to new technologies that help to improve service delivery and the customer experience. You will be responsible for ensuring the delivery of quality services to our citizens and communities and you will promote the Council’s vision, values and reputation.

You will be self-motivated with a flexible and collaborative approach to work and have the ability to cope with multiple and changing demands whilst meeting tight deadlines.

With excellent organisational and IT skills, you will be able to utilise various Microsoft Office packages, and be a clear written and verbal communicator, with the ability to analyse information and clearly communicate with customers, contractors and other stakeholders.

Work Pattern:

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

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