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- Tasks: Assist in providing efficient operational services and supervise clerical staff.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
- Other info: Flexible working options and commitment to supporting diverse applicants.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Moderate administrative experience and good organisational skills required.
The predicted salary is between 27937 - 29666 £ per year.
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
NLC5 £27,937 - £29,666
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
You will primarily be based within Viewpark Housing Office; however, you may be required to work from any Housing Office throughout North Lanarkshire. Working for the Locality Housing Manager, you will be responsible for assisting in the provision of an efficient operational service in all areas of administration, staff training and development, assisting with First Stop Shop duties when required.
Responsible for the supervision of clerical staff, delegating workloads and ensuring deadlines are met, you will have excellent organisational skills, be a self-starter and have a flexible approach to work, which includes dealing with customers and a wide range of Council services.
Moderate relevant administrative experience, good keyboard skills, a working knowledge of Microsoft Office and experience of dealing with the public are essential. You should also have relevant administration experience. Knowledge of Council and Housing services, supervisory skills and customer care training are desirable.
This is a temporary position until 01/12/2027.
Work pattern: Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break) Friday: 08:45 - 16:15 (including a 50 minute unpaid break)
Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the myjobscotland career hub.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Senior Clerical Assistant (Temporary) - REQ06030 - 469481 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Clerical Assistant (Temporary) - REQ06030 - 469481
✨Tip Number 1
Get to know the company! Research North Lanarkshire Council and their regeneration programme. Understanding their goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think about examples from your past experience that highlight your organisational skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen. Plus, it shows you’re following the proper channels, which is always a good look!
We think you need these skills to ace Senior Clerical Assistant (Temporary) - REQ06030 - 469481
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what’s expected of you and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit for the Senior Clerical Assistant role.
Show Off Your Experience: When filling out the application form, highlight your relevant administrative experience and any supervisory skills you have. We want to see how your background aligns with the responsibilities of the role, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the position.
Apply Through Our Website: Remember, to be considered for this role, you need to apply through our website. Don’t forget to submit the application form as we won’t accept CVs instead. It’s super easy, so get started and show us what you’ve got!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on your knowledge of North Lanarkshire Council and its services. Familiarise yourself with their regeneration programme and how it impacts the community. This will show that you're genuinely interested in the role and understand the bigger picture.
✨Show Off Your Skills
Highlight your organisational skills and experience in administration during the interview. Be ready to discuss specific examples where you've successfully managed workloads or supervised staff. This is your chance to demonstrate that you're a self-starter who can handle the responsibilities of the Senior Clerical Assistant role.
✨Customer Care Counts
Since you'll be dealing with the public, it's crucial to showcase your customer care training and experience. Prepare to share instances where you've effectively resolved issues or provided excellent service. This will help illustrate your ability to handle diverse customer interactions.
✨Flexibility is Key
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in previous roles. Whether it's working from different locations or adjusting to new tasks, showing that you're adaptable will make you a strong candidate for this temporary position.