Retirement Housing Officer - REQ04501 in Wishaw

Retirement Housing Officer - REQ04501 in Wishaw

Wishaw Full-Time 22700 - 29180 £ / year (est.) No working from home possible
North Lanarkshire Council

At a Glance

  • Tasks: Support residents in retirement housing, ensuring their safety and wellbeing.
  • Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
  • Benefits: Enjoy 27 days annual leave, health perks, and a commitment to your development.
  • Other info: Guaranteed interviews for disabled applicants and care-experienced individuals.
  • Why this job: Make a real impact in the lives of older residents while working in a supportive environment.
  • Qualifications: S/NVQ level 2 or equivalent in housing, plus experience with the public is essential.

The predicted salary is between 22700 - 29180 £ per year.

Location: Phillis Jane Court Retirement Housing Complex Drummond Drive, ML28HE

Salary: £27,301 - £29,180 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

Working as part of a local housing team within Housing Operations, you will be based within Wishaw Housing Locality assisting the Housing Co-ordinator and Senior Retirement Housing Officer to manage our retirement housing complexes, and will work in partnership to develop services for residents within our Retirement Housing complexes and the wider community.

A key priority will be to ensure the safety and wellbeing of residents and to provide them with an enhanced housing management and property maintenance service which assists them in maintaining their tenancies within the older persons housing complex and assists in the upkeep of the wider environment around these tenancies.

An S/NVQ level 2 joint Chartered Institute of Housing Award / Principles of Care Unit or equivalent relevant Housing Qualification, extended experience of working with the public or customers, preferably in the delivery of housing services, as well as experience of liaising and communicating with other agencies and services are essential.

With a proactive approach to work, you should understand the issues older people face within the community and have an approachable nature. You will assist with and promote the use of communal facilities and recreational facilities to residents within the complex and the wider community, so experience of organising social events and encouraging participation is desirable.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.

Working pattern: Monday to Thursday, 8.30am to 4pm and Friday 8am to 3.30pm

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

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Retirement Housing Officer - REQ04501 in Wishaw employer: North Lanarkshire Council

North Lanarkshire Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee wellbeing, the council offers generous benefits such as 27 days of annual leave, professional development opportunities through LearnNL, and a commitment to fair work principles. Working at the Phillis Jane Court Retirement Housing Complex not only allows you to make a meaningful impact in the lives of older residents but also provides a chance to be part of a progressive team that values community engagement and personal growth.

North Lanarkshire Council

Contact Details:

North Lanarkshire Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retirement Housing Officer - REQ04501 in Wishaw

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at North Lanarkshire Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from North Lanarkshire Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like North Lanarkshire Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at North Lanarkshire Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Retirement Housing Officer - REQ04501 in Wishaw

Customer Service Skills
Communication Skills
Empathy and Understanding of Older People's Needs
Organisational Skills
Event Planning and Coordination
Teamwork and Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to North Lanarkshire Council:Before hitting send, make sure to tailor your application specifically to North Lanarkshire Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at North Lanarkshire Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.