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- Tasks: Assist in delivering engaging children's activities and provide excellent customer service.
- Company: Join North Lanarkshire Council and be part of a supportive community.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good interpersonal skills and customer service experience required.
- Other info: Great opportunities for learning and career growth await you.
The predicted salary is between 21500 - 22500 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
Location - Newarthill Library, 18 Kirkhall Road, Newarthill ML1 5BB
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Work Pattern - 18 Hours: Monday, Wednesday and Friday - 10:00am - 5:00pm (1 Hour unpaid lunch break each day)
Working here at North Lanarkshire Council, if you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working; we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (Newarthill Library) (Part Time) (18 hours) - REQ05316 - employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (Newarthill Library) (Part Time) (18 hours) - REQ05316 -
✨Tip Number 1
Get to know the library and its community! Spend some time visiting Newarthill Library, chat with staff and patrons, and understand what makes this place tick. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be working with a diverse range of people, think about past experiences where you've provided excellent service. Be ready to share these stories in your interview to demonstrate your interpersonal skills.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common library management systems and any tech tools used in libraries. If you can, mention specific software or tools you've used before, as this will give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows that you're following the proper channels, which is always a good look!
We think you need these skills to ace Library Assistant (Newarthill Library) (Part Time) (18 hours) - REQ05316 -
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, don’t forget to showcase your customer service experience. We want to see how you’ve successfully engaged with a variety of customers in the past!
Be Yourself!: We’re looking for someone outgoing and approachable, so let your personality shine through in your application. Share your passion for books and reading, and any fun experiences you’ve had that relate to the role.
Apply Through MySelf: Remember, this is an internal position, so make sure you log into your MySelf account to submit your application. We can’t wait to see what you bring to the team!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the services offered at Newarthill Library. Understand the children's activities, IT support, and customer service expectations. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully interacted with a diverse range of customers in previous roles. Highlight your ability to engage with children during activities like Bookbug sessions, as this is key for the Library Assistant position.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially those related to library management systems. Be ready to discuss any relevant experience you have with technology and how it can enhance the library experience for patrons.
✨Express Your Passion for Reading
Share your love for books and reading during the interview. Discuss your favourite genres or authors, and how you can inspire others to develop a similar passion. This personal touch can set you apart from other candidates.
