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- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and veterans.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good interpersonal skills and customer service experience required.
The predicted salary is between 26991 - 28665 £ per year.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: New Stevenston Library, Motherwell
- Post 1 (9 hours): Thursday 2pm to 7pm and Friday 10am to 2pm
- Post 2 (8 hours): Thursday 3pm to 7pm and Friday 10am to 2pm
North Lanarkshire Council offers a great package of benefits, including 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council is committed to supporting Care-Experienced People and offers guaranteed interviews for applicants who meet the essential criteria of the person specification/job description.
Please note that we do not accept CVs in place of the application form. To be considered for this vacancy, you must ensure an application form is submitted. Any CV submissions will be disregarded.
Library Assistant (2 Posts) (Part Time) - REQ06020 - 470432 in New Stevenston employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (2 Posts) (Part Time) - REQ06020 - 470432 in New Stevenston
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the library, chatting with staff and patrons. This will help you understand the vibe and show your genuine interest when you apply.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be interacting with a diverse range of people, practice being approachable and friendly. Think about examples from your past experiences that highlight your interpersonal skills.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common library management systems and any tech tools used in libraries. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the North Lanarkshire Council team. Don’t forget to highlight your passion for books and reading!
We think you need these skills to ace Library Assistant (2 Posts) (Part Time) - REQ06020 - 470432 in New Stevenston
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for books and working with the community.
Tailor Your Application: Make sure to highlight your relevant customer service experience and IT skills. We’re looking for someone who can connect with a wide range of customers, so share examples that showcase your interpersonal skills.
Follow the Instructions: Remember, we only accept applications through our website, so make sure you fill out the application form correctly. No CVs, please! Stick to the guidelines to ensure your application is considered.
Check Your Details: Before hitting submit, double-check all your information. Make sure everything is accurate and up-to-date, especially your contact details. We want to reach out to you if you’re the right fit!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the modern library services offered by North Lanarkshire Council. Understand the specific activities like Bookbug sessions and Chatterbooks, as well as how to support public access to IT. This knowledge will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Interpersonal Skills
As a Library Assistant, you'll be interacting with a diverse range of customers. Prepare examples from your past experiences where you've successfully engaged with people, resolved issues, or provided excellent customer service. This will highlight your suitability for the role.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially those relevant to library management systems. Be ready to discuss any previous experience you have with technology in a customer service setting, as this will show that you're capable of handling the technical aspects of the job.
✨Be Ready to Discuss Your Interest in Books
Express your passion for reading and books during the interview. Share your favourite genres or authors, and discuss how this interest can enhance your ability to engage with library users. This personal touch can make you stand out as a candidate who truly cares about the role.