At a Glance
- Tasks: Assist with reception, administration, and booking services at Strathclyde Country Park.
- Company: Join North Lanarkshire Council, a supportive and community-focused organisation.
- Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
- Other info: Dynamic role with potential travel across North Lanarkshire and excellent career growth.
- Why this job: Make a difference in your community while gaining valuable customer service experience.
- Qualifications: SVQ2 or equivalent in office administration; previous reception experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
35 hours per week based primarily at Strathclyde Country Park, Motherwell. In this predominantly customer-facing role, you will assist in the provision of a reception, administration and booking service. Representing the Council, you will require excellent customer service skills and previous reception experience would be advantageous.
You should be educated to a SVQ2, National Certificate, Higher grade or equivalent in a relevant subject such as office administration. You will have moderate office experience and an understanding of general office procedures including filing and data handling systems. It is desirable that you have a working knowledge of booking systems and previous experience of operating a cash register and of cash reconciliation.
You will possess good keyboard skills and have a good working knowledge of Microsoft Office to include Word, Excel and databases. The post will involve dealing with members of the public; therefore, you should have good customer care skills, good organisational skills, be able to solve problems and work on your own initiative.
Whilst you work predominantly in Strathclyde Country Park, you may be asked on occasion to work from our other Country Park, Drumpellier, and therefore the ability to travel across North Lanarkshire is required. Knowledge of local government computer systems is desirable such as PECOS.
Work pattern: Monday – Friday 08:45am-16:30pm with 45 mins unpaid break.
Working here at North Lanarkshire Council, if you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
Location: Strathclyde Country Park, 366 Hamilton Road.
Visitor Assistant in Motherwell employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With benefits such as 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community support makes it a rewarding place to work, especially for those looking to make a meaningful impact in the local education sector.
