At a Glance
- Tasks: Coordinate service delivery for housing projects and support major refurbishment and maintenance programmes.
- Company: Join North Lanarkshire Council, a leader in community regeneration and sustainable development.
- Benefits: Enjoy 27 days annual leave, flexible working, and a comprehensive learning and development package.
- Other info: Part-time role with opportunities for career growth and a supportive work environment.
- Why this job: Make a real difference in your community while gaining valuable experience in construction and service management.
- Qualifications: SVQ3/HNC in a relevant field and experience in housing maintenance or construction.
North Lanarkshire Council, as one of Scotland's largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
Based within Housing Property Services in the Civic Centre, Motherwell, you will be operationally responsible for assisting the Service Delivery Manager in the delivery of service areas including construction programmes of major refurbishment, new build programmes and a repairs and maintenance service, contract support and administration to support all the activities involved in the delivery of the works' programmes.
Working with partnering contractors to coordinate and support the needs of over 37,000 properties, you will lead on a range of construction and or administration functions which will include:
- Coordination of major refurbishment, new build, planned maintenance and repairs programmes
- Improvement works
- Support of capital programme delivery
- Cyclical asset surveys and the coordination of associated works
- Void repairs, adaptations, legislative works coordination, including asbestos, energy and heating maintenance
We also provide a full advice service to our client group including tenants and home owners. Other areas will include the monitoring of partnering contractor performance and related outcomes, managing and reporting on complex service enquiries and complaints and supporting a range of wider business improvement initiatives including the deployment of mobile technologies across operations.
You will also be operationally responsible for a range of regulated and legislative services and have responsibility for the day to day management of a range of staff and administrative resources.
You should have an SVQ3/HNC in a relevant discipline or equivalent trade/apprenticeship qualification and extended relevant experience, preferably in a housing maintenance and or a construction environment, including financial and personnel resource management. Experience of managing contractors and performance to achieve agreed objectives is also essential, as is experience of service development and experience of staff supervision. A formal trade or technical background with appropriate qualifications/accreditations and experience of health and safety management and CDM are desirable.
As a Service Delivery Co-ordinator, you will be required to participate in a rota to facilitate the out of hours' response service during evenings and weekends.
Working pattern: 17.5 hours per week - Thursday, Friday and alternate Wednesdays.
If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council is committed to Keeping the Promise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio.
PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Service Delivery Co-ordinator (Part Time) - REQ06422 - 479584 in Motherwell employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With benefits such as 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community support makes it a rewarding place to work, especially for those looking to make a meaningful impact in the local education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Co-ordinator (Part Time) - REQ06422 - 479584 in Motherwell
✨Tip Number 1: Get Hands-On at Local Job Fairs
Construction companies often attend local job fairs, so make sure to hit those up! Bring along your good vibes and don’t just drop off your CV – chat with recruiters, show your enthusiasm, and ask questions about their projects. You'd be surprised how much face-to-face interaction can make you stand out!
✨Tip Number 2: Tap into Trade Associations
Join local trade associations or industry communities related to construction. They often have member-exclusive job boards, networking events, and workshops where you can meet industry pros. Plus, showing that you're involved in these communities makes you more appealing as a candidate!
✨Tip Number 3: Showcase Your Skills online
Start a small blog or a social media page showcasing your construction projects or skills. Post photos of any work you've completed or share tips and tricks you’ve learned. This not only proves your expertise, but can also attract potential employers looking for talent just like you.
✨Tip Number 4: Diversify Your Search
Don't limit your search to just big construction firms! Look at local independent builders, renovation specialists, and even landscaping companies. Often, smaller outfits are more open to part-time workers and can provide great experience. Check out our website for opportunities at places like North Lanarkshire Council and keep your options wide!
We think you need these skills to ace Service Delivery Co-ordinator (Part Time) - REQ06422 - 479584 in Motherwell
Some tips for your application 🫡
Show Off Your Relevant Skills:In the construction field, it's all about hands-on skills and experience. Make sure your CV highlights any relevant certifications, tools you’re skilled in, or even specific projects you've worked on. If you’ve got a CSCS card, don’t forget to mention it!
Tailor Your Cover Letter to the Role:When applying for a part-time role like this one at North Lanarkshire Council, your cover letter should reflect your willingness to learn and adapt in a dynamic environment. Talk about what interests you in construction and why this position caught your eye. We want to see your passion!
Mention Your Availability:Since this is a part-time role, clearly stating your availability in both your CV and cover letter will make it easier for North Lanarkshire Council to see if you fit their needs. Highlight when you can work and how flexible you are with shifts – it shows you're committed and ready to dive in.
Use a Straightforward Format:In construction, clarity is key. Use a simple, easy-to-read format for your CV, and make sure to list your experience in reverse chronological order. We want to quickly see your relevant experience and skills!
How to prepare for a job interview at North Lanarkshire Council
✨Understand Safety Standards
In the construction industry, safety is paramount. Brush up on safety regulations and industry standards that are relevant to the role you're applying for at North Lanarkshire Council. Be prepared to discuss how you'd incorporate these practices into your daily tasks.
✨Showcase Your Skills with Real Examples
When interviewing for a part-time construction role, it’s important to highlight your hands-on experience. Bring along examples of past projects, even if they're personal or school-related, to demonstrate your understanding of tools and techniques commonly used on site.
✨Flexibility and Teamwork
Part-time roles in construction often require adaptability and teamwork since you might be filling gaps when needed. Be ready to discuss how you’ve worked in teams before and how your availability can be an asset to North Lanarkshire Council.
✨Prepare for Practical Assessments
Some construction interviews may include a practical assessment to check your skills on the tools or methods relevant to the job. Practice common tasks before the interview and be mentally ready to demonstrate your abilities right there on the spot.
