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- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive employer.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good interpersonal skills and customer service experience required.
- Other info: Opportunities for learning and career growth in a dynamic environment.
The predicted salary is between 22600 - 24600 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Motherwell Library
Work pattern: Wk1 Mon 9-5; Tues 9-5; Thurs 10.30-7; Fri 9-5; Sat 10-5 Wk2 Mon 9-5; Tues 9-5; Wed 9-5; Thurs 10.30-7; Fri 9-5.
Working here at North Lanarkshire Council, if you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working; we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant - REQ05315 - in Motherwell employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant - REQ05315 - in Motherwell
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the Motherwell Library, chat with current staff, and understand what makes the place tick. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be dealing with a wide range of customers, think about past experiences where you've provided excellent service. Be ready to share these stories during your interview to demonstrate your interpersonal skills.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common library management systems and any relevant software. If you can, practice using them before your interview so you can confidently discuss your tech-savviness.
✨Tip Number 4
Apply through our website! Make sure you log into your MySelf account and follow the application instructions carefully. This is crucial for internal candidates, and it shows you're following the right process.
We think you need these skills to ace Library Assistant - REQ05315 - in Motherwell
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to match our needs.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, highlight any relevant customer service experience you have. We want to see how you’ve successfully engaged with a wide range of customers in the past!
Be Yourself!: We’re looking for someone outgoing and approachable, so let your personality shine through in your application. Don’t be afraid to show us your passion for books and reading – it’s a big part of the role!
Apply Through MySelf: Remember, this is an internal position, so make sure you log into your MySelf account to submit your application. Following the correct process will ensure your application is considered, so don’t skip this step!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library services offered by North Lanarkshire Council. Understand the various activities like Bookbug sessions and Chatterbooks, as well as how to support public access to IT. This knowledge will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your interpersonal skills and customer service expertise. Think about situations where you successfully assisted a diverse range of customers, as this role requires a friendly and approachable attitude.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially those related to library management systems. Be ready to discuss any relevant software or tools you've used in previous roles, as this will show your capability to handle the technical aspects of the job.
✨Express Your Passion for Reading
Share your love for books and reading during the interview. Discuss your favourite genres or authors, and how they inspire you. This personal touch can make you stand out as a candidate who genuinely cares about the library's mission.
