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- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Other info: Great career growth opportunities and a commitment to diversity.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good interpersonal skills and customer service experience required.
The predicted salary is between 26991 - 28665 £ per year.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children's activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: New Stevenston Library, Motherwell
- Post 1 (9 hours): Thursday 2pm to 7pm and Friday 10am to 2pm
- Post 2 (8 hours): Thursday 3pm to 7pm and Friday 10am to 2pm
If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, please request an alternative Application Pack in other formats for example, Large Print, Braille, and Audio by phoning 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (2 Posts) (Part Time) - REQ06020 - 470432 in Motherwell employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (2 Posts) (Part Time) - REQ06020 - 470432 in Motherwell
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the activities they offer, like Bookbug sessions and Chatterbooks. This will show your genuine interest and help you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've helped customers or resolved issues. Being able to share these stories will highlight your interpersonal skills during the interview.
✨Tip Number 3
Don’t forget to showcase your IT skills! Be ready to discuss any relevant software or systems you’ve used before. If you can demonstrate your tech-savviness, it’ll give you an edge in this digital age.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application is seen by the right people. Plus, you’ll get all the latest updates on your application status directly from us.
We think you need these skills to ace Library Assistant (2 Posts) (Part Time) - REQ06020 - 470432 in Motherwell
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Library Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the community, highlight any relevant customer service experience you have. Share specific examples of how you've helped customers in the past – we love to see that!
Be Yourself: We want to know the real you! Don’t be afraid to let your personality shine through in your application. Being outgoing and approachable is key for this role, so show us how you fit that description.
Apply Through Our Website: Make sure to submit your application via our website. It’s the best way to ensure it gets to us properly. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library's services and activities, especially those aimed at children like Bookbug sessions. Being able to discuss these in your interview will show your enthusiasm and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you’ve interacted with a diverse range of customers, as this is crucial for a Library Assistant.
✨Demonstrate IT Proficiency
Brush up on your IT skills, especially any library management systems you might have used before. Be ready to discuss how you can support public access to IT, as this is a key part of the job.
✨Be Ready to Discuss Mobility
Since the role requires mobility within North Lanarkshire, be prepared to talk about your availability and willingness to travel to different locations. This shows your flexibility and commitment to the role.