At a Glance
- Tasks: Design, develop, and maintain the Council's ICT infrastructure while supporting internal customers.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
- Other info: Temporary role for 23 months with excellent career growth potential.
- Why this job: Make a real impact on public services with cutting-edge ICT solutions.
- Qualifications: SVQ4/HND/Degree in a relevant subject and some ICT support experience required.
The predicted salary is between 27937 - 29666 £ per year.
Working between the Civic Square offices in Motherwell and from home, you will be part of a team with a remit to design, develop and maintain the Council's ICT infrastructure. Reporting to the Infrastructure Team Lead, you will help to support the council to meet the needs of its internal customers, utilising IT solutions that make best use of technology in the provision of efficient, secure and effective services.
This role will assist in the delivery of a wide range of ICT infrastructure services, providing support for the development, implementation and maintenance of an effective and secure ICT Infrastructure which supports delivery of Council services and priorities. This post is within the Secure Access Team within Infrastructure. The primary focus of this team is to support the edge technologies that manage and provide internet access to Corporate staff and schools and digital access to public services.
You will have knowledge of ICT infrastructure technologies, particularly firewall, web filtering, Web application Firewall, remote access and other secure access service edge solutions. This role would suit someone who has a strong grasp of networking and a methodical approach to troubleshooting and fault finding.
With an SVQ4/HND/Degree or equivalent in a relevant subject you will have some work experience in an ICT infrastructure support role, be a good communicator who can work collegiately and can interpret customer requirements. Experience of modern digital office tools is required as is a basic knowledge of ICT infrastructure technologies, along with previous experience of supporting the delivery of projects, planning and scheduling.
As a developing IT Professional you will be able to demonstrate problem solving skills, be self-motivated and organised, be able to work to targets and react appropriately and quickly to challenges. Good oral and written communication skills are also essential.
Responsibilities- Assist in the delivery of a wide range of ICT infrastructure services, support the development, implementation and maintenance of an effective and secure ICT infrastructure that underpins the delivery of Council services and priorities.
- Provide support for secure edge technologies such as firewalls, Web filtering, Web application Firewalls, remote access and other secure access service edge solutions.
- SVQ4/HND/Degree or equivalent in a relevant subject
- Some work experience in an ICT infrastructure support role
- Knowledge of ICT infrastructure technologies including firewalls, web filtering, Web application Firewalls, remote access and secure access solutions
- Experience supporting project delivery, planning and scheduling
- Good oral and written communication skills
- Ability to work methodically to troubleshoot and fault find
- Self‑motivated, organised and able to meet targets
- Familiarity with modern digital office tools
This is a temporary post for 23 months.
Work PatternMonday – Thursday: 08:45 – 16:45 (including a 55 minute unpaid break)
Friday: 08:45 – 16:15 (including a 50 minute unpaid break)
Total: 35 hours per week
We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
EEO StatementsNorth Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
Salary£27,937 - £29,666 per year.
Digital Infrastructure (Graduate) (Temporary) - REQ06218 - 474084 in Motherwell employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer that prioritises the growth and development of its employees, offering a comprehensive benefits package including 27 days of annual leave and access to a dedicated learning academy. With a supportive work culture that values collaboration and inclusivity, this temporary role in Digital Infrastructure provides a unique opportunity to contribute to meaningful projects while enjoying a flexible work environment between the Civic Square offices in Motherwell and home.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Infrastructure (Graduate) (Temporary) - REQ06218 - 474084 in Motherwell
✨Tip Number 1
Network like a pro! Reach out to current employees at North Lanarkshire Council on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Digital Infrastructure role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of ICT infrastructure technologies. Make sure you can confidently discuss firewalls, web filtering, and secure access solutions. We want to see that you're not just a good communicator but also technically savvy!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges in ICT infrastructure support. This will demonstrate your methodical approach to troubleshooting, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the Council's ICT infrastructure goals.
We think you need these skills to ace Digital Infrastructure (Graduate) (Temporary) - REQ06218 - 474084 in Motherwell
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant knowledge of ICT infrastructure technologies!
Show Off Your Communication Skills:Since good oral and written communication skills are essential for this role, ensure your application is clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively, just like you would in the workplace.
Highlight Relevant Experience:If you've got experience in ICT infrastructure support or project delivery, make it front and centre in your application. We’re looking for candidates who can demonstrate their problem-solving skills and methodical approach, so share specific examples where you’ve excelled!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Tech
Make sure you brush up on your knowledge of ICT infrastructure technologies, especially firewalls and web filtering. Be ready to discuss how these technologies work and their importance in maintaining secure access.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled troubleshooting and fault-finding in previous roles or projects. Highlight your methodical approach and any specific challenges you overcame.
✨Communicate Clearly
Since good communication skills are essential, practice explaining technical concepts in simple terms. This will help demonstrate your ability to interpret customer requirements effectively.
✨Familiarise Yourself with Digital Tools
Get comfortable with modern digital office tools that you might use in the role. Being able to discuss your experience with these tools will show you're ready to hit the ground running.
