Debtor Officer - REQ06325 - 481269 in Motherwell

Debtor Officer - REQ06325 - 481269 in Motherwell

Motherwell Full-Time 29666 - 31541 £ / year (est.) No working from home possible
North Lanarkshire Council

At a Glance

  • Tasks: Help recover rental income and support financial sustainability for North Lanarkshire Properties.
  • Company: Join a forward-thinking organisation focused on community growth and modernisation.
  • Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
  • Other info: Flexible working options and a commitment to continuous improvement await you.
  • Why this job: Make a real impact on local businesses and communities while developing your career.
  • Qualifications: SVQ Level 2 or equivalent in finance or debt recovery experience required.

The predicted salary is between 29666 - 31541 £ per year.

Help shape the future of North Lanarkshire's commercial property portfolio. North Lanarkshire Properties LLP (NLP) is embarking on an ambitious transformation programme as part of our 2026–2031 Business Plan, focused on improving customer experience, strengthening business performance, supporting economic growth across North Lanarkshire and creating a modern, resilient organisation. As we continue to evolve and enhance our operating model, we are seeking a motivated and customer-focused Debtor Officer to join our team.

This is an exciting opportunity to contribute directly to the financial sustainability of an organisation with a portfolio of almost 1,000 commercial properties, supporting local businesses, communities and regeneration across North Lanarkshire.

The Role

As a Debtor Officer supporting Income and Accounts Recovery, you will be responsible for proactively recovering rental and property-related income, reducing arrears and supporting the financial sustainability of North Lanarkshire Properties LLP. Working closely with surveyors, technical officers and colleagues from the Council’s finance and legal services, you will help ensure outstanding accounts are managed effectively, contributing to the organisation's objectives around income generation, customer engagement and financial resilience.

About You

We are looking for someone who combines strong financial administration skills with excellent customer service and communication abilities. You will hold a SVQ Level 2 qualification or equivalent and have experience working within a debt recovery, debtors, finance or income collection environment.

Why Join NLP?

This role offers the opportunity to be part of an organisation undergoing significant transformation and improvement. Through our 2026–2031 Business Plan, we are investing in our people, strengthening performance management, modernising customer services and embracing greater use of digital systems and data-driven decision making.

By joining NLP, you will help support:

  • Financial sustainability and income generation.
  • Modern, customer-focused service delivery.
  • Regeneration and economic growth across North Lanarkshire.
  • Continuous improvement and digital transformation.
  • A skilled and resilient workforce for the future.

If you are motivated by delivering excellent customer service, have a strong attention to detail and enjoy working in a role where you can make a tangible impact on organisational performance, we would welcome your application. Join us and help make North Lanarkshire Properties LLP the property company of choice.

Work pattern:

35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break) Friday: 08:45 - 16:15 (including a 50 minute unpaid break)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.

We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

Debtor Officer - REQ06325 - 481269 in Motherwell employer: North Lanarkshire Council

North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With benefits such as 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community support makes it a rewarding place to work, especially for those looking to make a meaningful impact in the local education sector.

North Lanarkshire Council

Contact Details:

North Lanarkshire Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Debtor Officer - REQ06325 - 481269 in Motherwell

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like North Lanarkshire Council. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Debtor Officer - REQ06325 - 481269 in Motherwell

Financial Administration Skills
Customer Service
Communication Skills
Debt Recovery Experience
Income Collection Experience
Attention to Detail
Proactive Problem-Solving

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to North Lanarkshire Council.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on North Lanarkshire Council's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at North Lanarkshire Council

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with North Lanarkshire Council.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at North Lanarkshire Council will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former North Lanarkshire Council employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.