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- Tasks: Provide clerical support, process invoices, and assist with housing service enquiries.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, health benefits, and professional development opportunities.
- Other info: Flexible working options and commitment to supporting diverse applicants.
- Why this job: Make a difference in your community while gaining valuable experience in a supportive environment.
- Qualifications: Moderate clerical experience and good keyboard skills are essential.
The predicted salary is between 26991 - 28283 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders on a full range of housing services. Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.
Temporary post is until end of October 2026.
Work pattern: 35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break); Friday: 08:45 - 16:15 (including a 50 minute unpaid break).
We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Clerical Assistant (4 Posts includ. 1 Temporary) - REQ06082 - 470742 in Motherwell employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant (4 Posts includ. 1 Temporary) - REQ06082 - 470742 in Motherwell
✨Tip Number 1
Get to know the company! Research North Lanarkshire Council and its regeneration programme. Understanding their goals and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to clerical support and customer service. Think about your past experiences and how they relate to the role, so you can confidently share examples when asked.
✨Tip Number 3
Network like a pro! Connect with current or former employees of North Lanarkshire Council on platforms like LinkedIn. They can provide valuable insights into the work culture and may even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! Make sure you submit your application via MySelf as instructed. This ensures your application is considered, and it shows you’re following the guidelines set by the council.
We think you need these skills to ace Clerical Assistant (4 Posts includ. 1 Temporary) - REQ06082 - 470742 in Motherwell
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications. Highlight your relevant experience and skills that match the role of Clerical Assistant, especially your clerical and customer service experience.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward responses that get straight to the heart of your experience and qualifications.
Apply Through Our Website: Remember, to be considered for this role, you need to apply through our website. Don’t forget to submit your application form – we won’t accept CVs instead, so make sure you follow the instructions!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Familiarise yourself with North Lanarkshire Council's mission and values. Understand their regeneration programme and how your role as a Clerical Assistant fits into the bigger picture. This will show your genuine interest in the position and help you answer questions more effectively.
✨Showcase Your Skills
Prepare to discuss your clerical and administrative experience in detail. Highlight your keyboard skills, experience with databases, and any customer service training you've received. Be ready to provide specific examples of how you've successfully handled enquiries or processed invoices in the past.
✨Practice Common Questions
Anticipate common interview questions related to clerical work and customer service. Think about how you would handle difficult situations with the public or manage multiple tasks at once. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team you'll be working with, opportunities for professional development through LearnNL, or how the council measures success in this role. This shows your enthusiasm and helps you gauge if the job is right for you.