At a Glance
- Tasks: Assist in delivering engaging library activities and provide excellent customer service.
- Company: Join North Lanarkshire Council, a supportive and community-focused organisation.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while sharing your love for books and reading.
- Qualifications: Good interpersonal skills and customer service experience are essential.
The predicted salary is between 27937 - 29666 € per year.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Viewpark Library Saturday – 10:00am to 1:00pm (3 Hours)
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more about local authority careers, visit the myjobscotland career hub.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (Part Time) (Saturday) - REQ06080 - 471519 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With a comprehensive benefits package including generous annual leave, flexible working options, and access to a dedicated learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community service makes it a rewarding place to work, especially for those passionate about making a positive impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant (Part Time) (Saturday) - REQ06080 - 471519
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the library, chatting with staff, and understanding the services they offer. This will help you stand out during interviews as someone who genuinely cares about the role.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories in your interview to demonstrate your interpersonal skills.
✨Tip Number 3
Brush up on your IT skills! Familiarise yourself with common library management systems and public access IT tools. Being tech-savvy will give you an edge and show that you’re ready to support users effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re serious about joining the North Lanarkshire Council team. Don’t miss out!
We think you need these skills to ace Library Assistant (Part Time) (Saturday) - REQ06080 - 471519
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Library Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills:Since this role involves a lot of interaction with the community, highlight any relevant customer service experience you have. Share specific examples of how you've helped customers in the past – we love to see that!
Be Yourself in the Application:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Being outgoing and approachable is key for this role, so show us how you embody those traits.
Apply Through Our Website:Remember, to be considered for this position, you need to apply through our website. It’s super easy, and you'll find all the necessary forms there. Don’t forget to submit your application form – CVs won’t cut it!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the modern library services offered by North Lanarkshire Council. Understand the various activities like Bookbug sessions and Chatterbooks, as well as how to support public access to IT. This knowledge will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Interpersonal Skills
As a Library Assistant, you'll be interacting with a diverse range of customers. Prepare examples from your past experiences where you've successfully engaged with people, especially in customer service roles. Highlight your ability to communicate effectively and create a welcoming environment.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this role, brush up on any library management systems or general software that might be relevant. Be ready to discuss your experience with technology and how you can assist patrons with their IT needs.
✨Express Your Passion for Books
Let your love for reading and books shine through during the interview. Share your favourite genres or authors and discuss how this passion can enhance your role in delivering reader development activities. This personal touch can make you stand out as a candidate who truly cares about the library's mission.
