At a Glance
- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good interpersonal skills and customer service experience required.
The predicted salary is between 26991 - 28665 € per year.
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community.
Duties include:
- Delivering children’s activities such as Bookbug sessions, Chatterbooks, and reader development activities.
- Supporting public access to IT.
- General front line customer services.
- Operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Airdrie Library
Week 1 – Off
Week 2 – Saturday, 10am to 5pm (1 hour unpaid break)
North Lanarkshire Council offers a great package of benefits, including:
- 27 days annual leave and 6 public holidays.
- A wide range of benefits available to you.
- A full package of learning and development through our learning academy LearnNL.
North Lanarkshire Council is committed to supporting diverse applicants, including those who consider themselves to be disabled, service personnel, veterans, and care-experienced individuals, by offering guaranteed interviews for those who meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest, and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats, such as Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (Part Time) - REQ06081 - 471563 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer that prioritises the wellbeing and development of its staff, offering a comprehensive benefits package including 27 days of annual leave and access to a robust learning academy for career growth. With a commitment to flexible working and inclusivity, the council fosters a supportive work culture that values diversity and encourages employees to reach their full potential while serving the community in Airdrie.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant (Part Time) - REQ06081 - 471563
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the library, chatting with staff, and understanding the services they offer. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your interpersonal skills! Engage with friends or family in mock scenarios where you provide customer service. This will boost your confidence and prepare you for real-life interactions with library users.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common library management systems and public access IT tools. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the North Lanarkshire Council team. Don’t miss out on this opportunity!
We think you need these skills to ace Library Assistant (Part Time) - REQ06081 - 471563
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what they're looking for in a Library Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills:Since this role involves working with a wide range of customers, highlight any relevant customer service experience you have. Share specific examples of how you've helped others or resolved issues in the past – it’ll show that you’re the right fit for the team!
Be Yourself in the Application:We want to see your personality shine through! Don’t be afraid to let your enthusiasm for books and reading come across in your application. Being outgoing and approachable is key for this role, so show us who you are!
Apply Through Our Website:Remember, to be considered for this position, you need to apply via our website. It’s super easy, and you’ll find all the information you need there. Don’t forget to submit your application form – we don’t accept CVs instead!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the modern library services offered by North Lanarkshire Council. Understand the types of activities, like Bookbug sessions and Chatterbooks, that you might be involved in. This will show your enthusiasm and readiness to contribute.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully interacted with a diverse range of customers in previous roles. Highlight your ability to provide excellent customer service, as this is crucial for a Library Assistant position.
✨Demonstrate IT Proficiency
Brush up on your IT skills, especially those related to library management systems. Be ready to discuss any relevant experience you have with technology, as supporting public access to IT is part of the job.
✨Be Ready to Discuss Mobility
Since the role requires mobility within North Lanarkshire, be prepared to talk about your willingness and ability to travel to different locations. This shows your flexibility and commitment to the role.
