At a Glance
- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good interpersonal skills and customer service experience required.
The predicted salary is between 26991 - 28665 £ per year.
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community.
Duties include:
- Delivering children’s activities such as Bookbug sessions and Chatterbooks
- Reader development activities
- Supporting public access to IT
- General front line customer services
- Operating the library management systems
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Bellshill Cultural Centre, Bellshill
Working hours:
- Week 1 – Monday 10am to 2pm, Tuesday 9am to 1pm, Thursday 9am to 2pm
- Week 2 – Wednesday 11am to 2pm, Thursday 3pm to 7pm, Friday 9am to 2pm, Saturday 1pm to 5pm
North Lanarkshire Council is committed to supporting its employees with a great package of benefits, including 27 days annual leave and 6 public holidays, as well as a wide range of benefits available to you. We also offer a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise, which means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
To find out more about the application process, alternative Application Packs can be requested in other formats such as Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Library Assistant (Part Time) - REQ06021 - 470448 employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (Part Time) - REQ06021 - 470448
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the Bellshill Cultural Centre and engaging with staff and visitors. This will help you understand the vibe and needs of the community, making you a more appealing candidate.
✨Tip Number 2
Show off your interpersonal skills! When you get the chance to chat with potential colleagues or during any informal meet-ups, be friendly and approachable. Remember, they’re looking for someone who can connect with a wide range of customers.
✨Tip Number 3
Brush up on your IT skills! Familiarise yourself with common library management systems and public access IT tools. Being tech-savvy will definitely give you an edge in the selection process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining North Lanarkshire Council and contributing to the community.
We think you need these skills to ace Library Assistant (Part Time) - REQ06021 - 470448
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, it’s important to showcase your customer service experience. Share specific examples of how you've successfully engaged with customers in the past, especially in a library or similar setting.
Be Yourself!: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Being outgoing and approachable is key for this role, so show us how you embody these traits.
Apply Through Our Website: Remember, to be considered for this position, you need to apply via our website. Make sure you fill out the application form completely and accurately, as we don’t accept CVs instead of the application form. Good luck!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the modern library services offered by North Lanarkshire Council. Be ready to discuss how you can contribute to children's activities like Bookbug sessions and Chatterbooks, as well as your approach to supporting public access to IT.
✨Show Off Your Interpersonal Skills
Since this role involves working with a wide range of customers, prepare examples that showcase your excellent interpersonal skills. Think about times when you've successfully handled customer queries or engaged with children during activities.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially those related to library management systems. Be prepared to discuss any relevant experience you have and how you can assist patrons with their tech needs.
✨Be Ready to Discuss Mobility
As mobility within North Lanarkshire is required, be prepared to talk about your flexibility in travelling to different locations. Highlight any previous experiences where you’ve adapted to changing work environments or schedules.