At a Glance
- Tasks: Assist customers and ensure a safe, enjoyable visit at Broadwood Leisure Centre.
- Company: Join North Lanarkshire Council, committed to community and employee wellbeing.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good communication skills and a friendly approach to customer service.
The predicted salary is between 19500 - 20500 € per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
12 hours per week based in Broadwood Leisure Centre, Cumbernauld. Your main task will be to assist our customers and ensure that they enjoy their visit. Customer safety will be your main responsibility. A variety of tasks will be undertaken in relation to the efficient operation of the venue including general cleaning duties, setting up and dismantling equipment and preparation for events.
You will work as part of a team, have a pleasant manner, good communication skills with a helpful approach when dealing with our customers, showing commitment to customer service. You will require to become a Disclosure Scotland member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Work Pattern – Friday 5.30pm to 10.30pm and Saturday 10.30am to 6.30pm.
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Leisure Attendant (Dry) (Part Time) - REQ05651 - 462008 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment at Broadwood Leisure Centre in Cumbernauld. With a strong commitment to employee wellbeing, you will benefit from 27 days of annual leave, flexible working options, and extensive learning opportunities through our LearnNL academy, ensuring your professional growth and job satisfaction. Join us in making a positive impact on the community while enjoying a fulfilling career with a focus on customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant (Dry) (Part Time) - REQ05651 - 462008
✨Tip Number 1
Make sure you log into your MySelf account and follow the specific application instructions for internal candidates. It’s super important to stick to the process outlined, as this is how you’ll get your foot in the door!
✨Tip Number 2
Brush up on your customer service skills! Since you'll be assisting customers at Broadwood Leisure Centre, showing a friendly and helpful attitude will go a long way in making a great impression during any interviews.
✨Tip Number 3
Prepare for questions about teamwork and communication. You’ll be working as part of a team, so think of examples from your past experiences that highlight your ability to collaborate and communicate effectively.
✨Tip Number 4
Don’t forget to check out the benefits and learning opportunities available at North Lanarkshire Council. Being aware of what they offer can help you articulate why you want to work there and how it aligns with your career goals!
We think you need these skills to ace Leisure Attendant (Dry) (Part Time) - REQ05651 - 462008
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Leisure Attendant and help you tailor your application to highlight your relevant skills.
Use Clear and Concise Language:When filling out your application form, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on expressing your experience and enthusiasm for the role.
Show Your Customer Service Skills:Since customer safety and satisfaction are key in this role, make sure to showcase any previous experience you have in customer service. Share specific examples that demonstrate your helpful approach and good communication skills.
Apply Through MySelf:Remember, this position is internal, so you need to apply via your MySelf account. Don’t forget to follow the instructions carefully to ensure your application is submitted correctly. We can’t wait to see your application!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Make sure you understand the responsibilities of a Leisure Attendant. Familiarise yourself with customer service principles, safety protocols, and the specific tasks mentioned in the job description, like cleaning duties and event preparation.
✨Show Your Customer Service Skills
During the interview, highlight your experience in customer service. Share examples of how you've helped customers in the past and how you maintain a pleasant manner, as this is crucial for the role.
✨Teamwork is Key
Emphasise your ability to work as part of a team. Prepare to discuss instances where you've collaborated effectively with others, as teamwork is essential in ensuring a smooth operation at the leisure centre.
✨Prepare for Questions on Safety
Since customer safety is a top priority, be ready to answer questions about safety procedures and how you would handle emergencies. Showing that you take safety seriously will impress the interviewers.
