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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, a supportive and community-focused organisation.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable work experience.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 21225 - 22000 £ per year.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users. Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance.
In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public. It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work Pattern: 20 hours per week - Monday to Friday - 16:00pm to 20:00pm.
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Facility Assistant ( Part Time) (Old Monkland Primary) - REQ05423 - in Kirkwood employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant ( Part Time) (Old Monkland Primary) - REQ05423 - in Kirkwood
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and think about how your experience aligns with the duties. This will help you speak confidently about your fit during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at North Lanarkshire Council on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and facilities management. Role-play with a friend or use our resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest opportunities and updates directly from us.
We think you need these skills to ace Facility Assistant ( Part Time) (Old Monkland Primary) - REQ05423 - in Kirkwood
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their responses to highlight relevant skills and experiences. Show us how your background in customer service or facilities management makes you a great fit for this role.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your skills and experiences.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure you submit your application there. It’s the best way for us to receive your details and consider you for the position!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facility Assistant. Familiarise yourself with tasks like customer service, cleaning, and minor maintenance. This will help you demonstrate your relevant experience and how you can meet the needs of the establishment.
✨Showcase Your Customer Service Skills
Since this role involves dealing with the public, be ready to share examples of your customer service experience. Think of specific situations where you resolved issues or provided excellent service. This will show that you’re capable of handling interactions with service users effectively.
✨Highlight Your Administrative Abilities
Good administrative skills are essential for this position. Be prepared to discuss your experience with IT and any relevant software. Mention how you’ve organised tasks or maintained records in previous roles, as this will demonstrate your ability to manage the administrative side of the job.
✨Prepare for Security and Maintenance Questions
Since the role includes security checks and minor repairs, think about your past experiences in facilities management. Be ready to talk about any relevant training or hands-on experience you have in these areas. This will show that you’re not only aware of the responsibilities but also equipped to handle them.
