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- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Good interpersonal skills and customer service experience required.
The predicted salary is between 26991 - 28665 £ per year.
We are looking for an outgoing and approachable Library Assistant to join the team in providing a modern library service to the community.
Duties include:
- Delivering children’s activities such as Bookbug sessions, Chatterbooks, and reader development activities.
- Supporting public access to IT.
- General front line customer services.
- Operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Location: Kilsyth Library
Working hours:
- Week 1 – Monday 9am to 5pm, Tuesday & Wednesday 9am to 2pm, Thursday 2pm to 7pm, Saturday 10am to 1pm
- Week 2 – Monday 9am to 5pm, Tuesday & Wednesday 9am to 2pm, Thursday 2pm to 7pm
North Lanarkshire Council offers a great package of benefits, including 27 days annual leave and 6 public holidays, along with a wide range of benefits available to you. We also provide a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council is committed to supporting Care-Experienced People and offers guaranteed interviews for applicants who meet the essential criteria of the person specification/job description.
Please note that we do not accept CVs in place of the application form. To be considered for this vacancy, you must ensure an application form is submitted. Any CV submissions will be disregarded.
Library Assistant (Part Time) - REQ06007 - 470470 in Kilsyth employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (Part Time) - REQ06007 - 470470 in Kilsyth
✨Tip Number 1
Get to know the library and its community! Spend some time visiting Kilsyth Library and chatting with staff and patrons. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Brush up on your IT skills! Since you'll be supporting public access to IT, make sure you're comfortable with common software and library management systems. A little practice goes a long way!
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you've helped customers or resolved issues. This will highlight your interpersonal skills and make you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining North Lanarkshire Council and contributing to the community.
We think you need these skills to ace Library Assistant (Part Time) - REQ06007 - 470470 in Kilsyth
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the community, don’t forget to showcase your customer service experience. Share specific examples of how you've helped customers in the past, especially if it relates to libraries or similar environments.
Be Yourself!: We want to see your personality shine through in your application. Don’t be afraid to let us know about your passion for books and reading, as well as any fun activities you’ve been involved in that relate to the role. Authenticity goes a long way!
Apply Through Our Website: Remember, to be considered for this position, you need to apply via our website. Make sure you fill out the application form completely and accurately, as we won’t accept CVs instead. Good luck, and we can’t wait to hear from you!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the modern library services offered by North Lanarkshire Council. Be ready to discuss how you can contribute to children's activities and reader development, as this will show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully interacted with a diverse range of customers. Highlight your interpersonal skills and how they can enhance the library's front-line customer service.
✨Demonstrate IT Proficiency
Brush up on your IT skills, especially those related to library management systems. Be prepared to discuss any relevant software or tools you've used in previous roles, as this will reassure them of your capability to support public access to IT.
✨Be Ready to Discuss Mobility
Since the role requires mobility within North Lanarkshire, be prepared to talk about your flexibility and willingness to travel to different locations. This shows your commitment to fulfilling the job requirements effectively.