At a Glance
- Tasks: Lead the design and support of modern digital services for users across various environments.
- Company: Join North Lanarkshire Council, a forward-thinking organisation committed to community service.
- Benefits: Enjoy 27 days annual leave, health benefits, and a focus on your professional development.
- Other info: Flexible working options and a commitment to supporting diverse applicants.
- Why this job: Make a real impact by delivering secure and efficient digital services for local communities.
- Qualifications: Experience in ICT infrastructure, team leadership, and strong knowledge of Microsoft technologies required.
The predicted salary is between 50669 - 56329 £ per year.
North Lanarkshire Council is seeking a skilled and motivated Infrastructure Team Lead – End User Computing (EUC) to help deliver secure, modern and efficient digital services. As part of the Digital Infrastructure leadership team, you will lead the EUC function, ensuring resilient, user-focused services that support staff across office, field and hybrid working environments. You will oversee key platforms such as device management, desktop operating systems, mobile device management, application delivery and endpoint security, ensuring services are modern, standardised and aligned with the Council’s digital ambitions.
What You’ll Be Doing
- Lead the design, implementation and support of EUC platforms, including Windows OS, Microsoft Intune and application deployment
- Drive the move to modern, cloud-based and automated endpoint management
- Work with internal teams, suppliers and partners to deliver integrated ICT services
- Act as the technical lead and subject matter expert for EUC technologies
- Support procurement, contract management and supplier engagement
- Contribute to strategic planning and continuous improvement of digital workplace services
- Provide 3rd line escalation support and lead small to medium technology initiatives
You will hold an SVQ Level 4, HND, Degree or equivalent in a relevant subject, have strong communication skills, with significant ICT infrastructure experience, particularly in End User Computing and enterprise technologies and strong knowledge of Microsoft technologies, including Intune, Configuration Manager and Azure. You will also have experience in team leadership, project delivery and supplier management with the ability to lead change, improve services and influence stakeholders across the organisation.
Why Join Us?
This is a key leadership role in a forward-thinking Digital Infrastructure team, where you will help deliver modern, secure and efficient digital services for communities across North Lanarkshire.
Satisfactory PVG scheme membership (Child) (application will be processed by the Council for successful candidates and must be attained prior to commencing employment)
Work pattern: 35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break) Friday: 08:45 - 16:15 (including a 50 minute unpaid break)
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more about the application process, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio.
Infrastructure Team Lead - EUC - REQ06177 - 476638 employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer that prioritises the well-being and development of its staff, offering a comprehensive benefits package including 27 days of annual leave, flexible working options, and extensive learning opportunities through LearnNL. As part of a forward-thinking Digital Infrastructure team, you will play a crucial role in delivering modern digital services while enjoying a supportive work culture that values diversity and inclusivity.