At a Glance
- Tasks: Coordinate home support services and ensure outstanding customer care for our community.
- Company: Join North Lanarkshire Council, dedicated to person-centred care and community support.
- Benefits: Enjoy 27 days annual leave, flexible working, and a comprehensive learning academy.
- Other info: Guaranteed interviews for care-experienced individuals and a commitment to flexible working.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in social work or home support is essential; willingness to learn is key.
The predicted salary is between 31541 - 34307 € per year.
At North Lanarkshire we put the needs of our people first. We are committed to delivering high standard of person-centred care at home, one which promotes greater independence and choice and ensures our people feel safe and able to remain living in their homes.
We are currently recruiting Home Support Scheduler to join our busy home support teams which are based throughout North Lanarkshire Services. If successful in your application you will work closely with the Home Support Team Leader to help us deliver outstanding customer service and all-inclusive community supports to people within our communities.
To undertake this role, you will need a positive approach and be able to communicate effectively with a range of individuals including service users, their families, and other partners/agencies. We are looking for someone with excellent organisation skills, is resourceful and works well under pressure. Previous experience working in a social work or home support related environment is essential. Possession of a SQV Level 3 or equivalent qualification is desirable; however, successful applicants who do not hold this qualification must demonstrate a willingness to work towards achieving this within a reasonable timescale.
Working Patterns & Locations:
- Flexible between Monday - Thursday: 07:00am - 16:45pm and Friday: 07:00am - 16:15pm
- Airdrie Locality: 1 Post
- Bellshill Locality: 1 Post
- Home Assessment Team: 1 Post (Temporary)
- Motherwell Locality: 1 Post
- Wishaw Locality: 1 Post
The temporary position is contracted until 1 year from start date.
Working here at North Lanarkshire Council:
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio.
PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Home Support Scheduler (5 Posts incl 1 Temporary) - REQ06035 - 471100 employer: North Lanarkshire Council
At North Lanarkshire Council, we prioritise the well-being of our employees while delivering exceptional person-centred care within our communities. With a strong commitment to employee development through our LearnNL academy, generous benefits including 27 days of annual leave, and a supportive work culture that embraces flexible working, we offer a fulfilling environment for those looking to make a meaningful impact in social care. Join us in our mission to enhance the lives of individuals in North Lanarkshire and grow your career in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Home Support Scheduler (5 Posts incl 1 Temporary) - REQ06035 - 471100
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on North Lanarkshire Council. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in home support.
✨Tip Number 3
Show off your organisational skills! Be ready to share examples of how you've managed schedules or handled pressure in previous roles. This is key for the Home Support Scheduler position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Home Support Scheduler (5 Posts incl 1 Temporary) - REQ06035 - 471100
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Home Support Scheduler and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Experience:When filling out your application, highlight any relevant experience you have in social work or home support. We want to see how you've made a difference in similar roles, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Remember, to be considered for this position, you need to apply through our website. Don’t forget to submit your application form – we won’t accept CVs instead. Get your application in and let’s see what you can bring to our team!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the Home Support Scheduler role. Familiarise yourself with the responsibilities and how they align with North Lanarkshire's commitment to person-centred care. This will help you articulate how your skills and experiences make you a great fit.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully interacted with service users, families, and other agencies in the past. Highlight any situations where your communication made a positive impact on someone's experience.
✨Demonstrate Organisation and Resourcefulness
Be ready to discuss specific instances where your organisational skills shone through, especially under pressure. Think of examples that showcase your ability to manage multiple tasks efficiently, as this is crucial for a Home Support Scheduler.
✨Express Your Willingness to Learn
If you don’t hold the SQV Level 3 qualification, be honest about it but emphasise your eagerness to work towards it. Share any relevant training or development you've pursued in the past, showing that you're proactive about your professional growth.
