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- Tasks: Engage with the community through children's activities and provide excellent customer service.
- Company: Join North Lanarkshire Council and be part of a modern library service.
- Benefits: Enjoy 27 days annual leave, health perks, and professional development opportunities.
- Why this job: Make a difference in your community while nurturing a love for reading.
- Qualifications: Good interpersonal skills and customer service experience are essential.
- Other info: Flexible working hours and a supportive environment for career growth.
The predicted salary is between 26000 - 28000 £ per year.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children's activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Work Pattern - Condorrat Library - 8 Hours
- Week 1: Thursday 2:00pm to 7:00pm
- Week 2: Wednesday 1:00pm to 4:00pm, Thursday 2:00pm to 7:00pm and Saturday 10:00am to 1:00pm
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
Library Assistant in Glasgow employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant in Glasgow
✨Tip Number 1
Get to know the library and its community! Spend some time visiting the library, chatting with staff and patrons. This will help you understand the vibe and show your genuine interest when you apply.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be working with a diverse range of people, practice how to handle different situations with a friendly and approachable attitude. We all know that a smile goes a long way!
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common library management systems and public access IT tools. Being tech-savvy will definitely give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and benefits we offer at North Lanarkshire Council.
We think you need these skills to ace Library Assistant in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how outgoing and approachable you are, so don’t be afraid to inject a bit of your character into your cover letter.
Tailor Your Experience: Make sure to highlight your relevant customer service experience. We’re looking for someone who can connect with a wide range of customers, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the Library Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the library services offered by North Lanarkshire Council. Be ready to discuss how you can contribute to delivering children's activities and supporting public access to IT. Showing that you understand the community's needs will impress your interviewers.
✨Showcase Your Interpersonal Skills
As a Library Assistant, you'll be interacting with a diverse range of customers. Prepare examples of how you've successfully engaged with different people in previous roles. Highlight your customer service experience and how it relates to creating a welcoming environment in the library.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this role, brush up on any library management systems or software you might encounter. Be prepared to discuss your experience with technology and how you can assist patrons with their IT needs.
✨Express Your Passion for Books
Let your love for books and reading shine through during the interview. Share your favourite genres or authors and discuss any relevant activities you've participated in, like book clubs or reading initiatives. This will show your genuine interest in the role and the library's mission.