At a Glance
- Tasks: Lead the design and support of modern digital services for users across various environments.
- Company: Join North Lanarkshire Council, a forward-thinking organisation committed to community service.
- Benefits: Enjoy 27 days annual leave, health benefits, and a focus on professional development.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact by delivering secure and efficient digital services for your community.
- Qualifications: Experience in ICT infrastructure, team leadership, and strong knowledge of Microsoft technologies required.
The predicted salary is between 50669 - 56329 £ per year.
North Lanarkshire Council is seeking a skilled and motivated Infrastructure Team Lead – End User Computing (EUC) to help deliver secure, modern and efficient digital services. As part of the Digital Infrastructure leadership team, you will lead the EUC function, ensuring resilient, user-focused services that support staff across office, field and hybrid working environments.
You will oversee key platforms such as device management, desktop operating systems, mobile device management, application delivery and endpoint security, ensuring services are modern, standardised and aligned with the Council’s digital ambitions.
What You’ll Be Doing
- Lead the design, implementation and support of EUC platforms, including Windows OS, Microsoft Intune and application deployment
- Drive the move to modern, cloud-based and automated endpoint management
- Work with internal teams, suppliers and partners to deliver integrated ICT services
- Act as the technical lead and subject matter expert for EUC technologies
- Support procurement, contract management and supplier engagement
- Contribute to strategic planning and continuous improvement of digital workplace services
- Provide 3rd line escalation support and lead small to medium technology initiatives
You will hold an SVQ Level 4, HND, Degree or equivalent in a relevant subject, have strong communication skills, with significant ICT infrastructure experience, particularly in End User Computing and enterprise technologies and strong knowledge of Microsoft technologies, including Intune, Configuration Manager and Azure. You will also have experience in team leadership, project delivery and supplier management with the ability to lead change, improve services and influence stakeholders across the organisation.
Why Join Us?
This is a key leadership role in a forward-thinking Digital Infrastructure team, where you will help deliver modern, secure and efficient digital services for communities across North Lanarkshire.
Satisfactory PVG scheme membership (Child) (application will be processed by the Council for successful candidates and must be attained prior to commencing employment)
Work pattern: 35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break) Friday: 08:45 - 16:15 (including a 50 minute unpaid break)
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Infrastructure Team Lead - EUC - REQ06177 - 476638 in Glasgow employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer that prioritises the well-being and development of its staff, offering a comprehensive benefits package including 27 days of annual leave, flexible working options, and extensive learning opportunities through the LearnNL academy. As part of a forward-thinking Digital Infrastructure team, you will play a crucial role in delivering modern digital services that positively impact the community, all while enjoying a supportive work culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Team Lead - EUC - REQ06177 - 476638 in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what North Lanarkshire Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges North Lanarkshire Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at North Lanarkshire Council!
✨Direct Apply to North Lanarkshire Council
Let's not forget to apply directly through the North Lanarkshire Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Team Lead - EUC - REQ06177 - 476638 in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at North Lanarkshire Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at North Lanarkshire Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at North Lanarkshire Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
