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- Tasks: Support short-term prisoners in securing housing and collaborate with various agencies.
- Company: Join North Lanarkshire Council, a leader in community regeneration and support.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a real difference in people's lives by helping them find stable housing.
- Qualifications: SVQ Level 4/HND in a relevant field and experience in housing or customer service.
- Other info: Be part of a supportive team dedicated to transforming communities.
The predicted salary is between 36145 - 42115 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
North Lanarkshire is the largest local authority social landlord in Scotland with approximately 36,000 council houses. Within the Housing service there are four Locality offices covering Airdrie/Cumbernauld, Coatbridge/Kilsyth, Bellshill/Motherwell and Wishaw/Shotts with our Rents team located in Viewpark. The post will be based in the Civic Centre, Motherwell and the post holder will assist in the operational service delivery of short-term prisoners (approximately 2 year sentences with non-statutory orders) as part of the SHORE requirements.
The Prison Liaison Officer will play a crucial role in supporting multi-agency collaboration for short-term prisoners. This role is pivotal in identifying barriers to maintaining or securing suitable, settled accommodation and implementing actions to improve outcomes. The postholder will attend prisons and courts with the aim of supporting good quality housing options advice and support for individuals to enable them to either maintain a home or source a home in advance of release.
It is expected that the Housing Prison Liaison Officer will spend a proportion of their time within a prison/court/locality environment. The postholder should have the ability to develop partnerships with a wide range of stakeholders, including but not limited to justice and throughcare services, health services, employability services and housing providers is an essential function of this role. Providing leadership and strategic direction for the wider Housing Service in relation to effective support for individuals transitioning from custody is also a core responsibility (SHORE), therefore the postholder should bring a proactive solution focused approach to supporting individuals and improving service outcomes.
Educated to SVQ Level 4 / HND or equivalent in a relevant discipline is essential, as is some experience working in a housing or customer service environment. Some knowledge of housing related legislation and practice is desirable. Excellent IT and communication skills, both verbal and written, as well as experience in report writing are also essential. In addition, you should have some experience of, and, be committed to customer care and be able to relate to people, particularly the most vulnerable in our communities who need our support.
You will require to be registered or eligible for registration with the Scottish Social Services Council (SSSC). Due to the geographical location covered by this post, possession of a current full UK driving licence is essential and pool cars are available for use. You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Work pattern: 35 hours per week - Monday - Thursday: 08:45am - 16:45pm (including a 55 minute unpaid break) Friday: 08:45am - 16:15pm (including a 50 minute unpaid break)
If you care about making a difference and want to be involved in transforming the lives of tenants across North Lanarkshire, then this could be the job for you.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Housing Prison Liaison Officer - REQ05789 - 465711 in Glasgow employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Prison Liaison Officer - REQ05789 - 465711 in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at North Lanarkshire Council. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the council's current projects and values. Show us that you’re not just interested in the job, but also in making a real impact in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to housing and support services. We want to see how you can bring your experience to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at North Lanarkshire Council.
We think you need these skills to ace Housing Prison Liaison Officer - REQ05789 - 465711 in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Housing Prison Liaison Officer role involves and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Showcase Your Relevant Experience: When filling out the application form, highlight any experience you have in housing or customer service. We want to see how your background aligns with the responsibilities of the role, so don’t hold back on sharing those relevant stories!
Be Clear and Concise: We appreciate clarity! When writing your application, keep your language straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting submit.
Apply Through Our Website: Remember, to be considered for this role, you need to apply through our website. Don’t forget to complete the application form as we won’t accept CVs instead. It’s your chance to shine, so make it count!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on housing legislation and practices relevant to the role. Familiarise yourself with the SHORE requirements and how they impact short-term prisoners. This knowledge will show your commitment and understanding of the position.
✨Showcase Your Communication Skills
As a Housing Prison Liaison Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully collaborated with others in the past, especially in challenging situations. This will demonstrate your ability to build partnerships.
✨Be Solution-Focused
Think about potential barriers that short-term prisoners face when securing accommodation. Come prepared with ideas on how to overcome these challenges. Showing a proactive approach will highlight your problem-solving skills and dedication to improving outcomes.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations. Practice responding to scenarios related to supporting vulnerable individuals or working within a multi-agency framework. This will help you articulate your thought process and decision-making skills during the interview.