At a Glance
- Tasks: Lead housing operations and ensure compliance while enhancing community engagement.
- Company: North Lanarkshire Council, a key player in Scotland's regeneration programme.
- Benefits: Generous annual leave, flexible working, and extensive learning opportunities.
- Other info: Join a supportive team committed to inclusive growth and development.
- Why this job: Make a real difference in your community through innovative housing solutions.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 58804 - 64301 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
North Lanarkshire Council is investing in gigabit-capable fibre connectivity across its housing stock through the Social Housing Broadband programme. This infrastructure provides the foundation for new forms of digitally enabled housing services that could support improved asset management, enhanced safety monitoring and more proactive support for our tenants. The new Housing Operations Manager post will ensure best value and compliance with current legislation, lead on categorising and analysing data, and performance management. This post will also lead on ensuring compliance with our project management principles.
The role will provide effective support to NLC tenants and those in temporary accommodation by developing community engagement. You will be responsible for the implementation and performance of data management, ensuring compliance with our Project Management principles and preparation of reports for the appropriate Board. Additionally, a key role will be to develop these services and ensure collaborative working and performance monitoring to respond to the needs of local communities, reflect the growing demand for digital services, and ensure key objectives and targets are achieved.
You should have substantial experience in housing management and service development, preferably gained in a public sector environment with the ability to monitor and maximize performance in all housing service areas. Your experience should include managing budgets and partnership working, with a track record of delivering performance improvement and the ability to motivate and lead a multi-disciplinary team.
Educated to Diploma/Degree/SVQ4 level (SCQF Level 8) in a housing or social services field with strong analytical skills and excellent communication skills, you should demonstrate high personal drive and motivation to deliver housing solutions to meet the council’s priority outcomes. A leadership/management qualification and experience of risk management are desirable.
It is a requirement of the post that you participate in the Out of Hours Homeless Standby Service Escalation Officer roster during evenings and weekends. Payments for periods of Standby will be made in accordance with the SJC Salaries Agreement. You must hold a current UK driving licence to apply for this role.
Work Pattern – 35 Hours per week Monday to Thursday 8:00am/8:45 to 4:00pm/16:45 and, Friday 8:00am/8:45 to 15:45/16:15 (Unpaid lunch break 1 hour 30 minutes each day).
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are happy to talk flexible working; we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
StudySmarter Expert Advice🤫
We think this is how you could land Housing Operations Manager (Connectivity) - REQ06356 - 479476 in Glasgow
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like North Lanarkshire Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like North Lanarkshire Council and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Operations Manager (Connectivity) - REQ06356 - 479476 in Glasgow
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for North Lanarkshire Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at North Lanarkshire Council
✨Get to Know Public Sector Values
Before your interview with North Lanarkshire Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for North Lanarkshire Council.
