At a Glance
- Tasks: Coordinate service delivery for housing projects and support major refurbishment and maintenance programmes.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, flexible working, and a comprehensive learning and development package.
- Other info: Guaranteed interviews for care-experienced individuals and support for veterans.
- Why this job: Make a real difference in your community while gaining valuable experience in housing and construction.
- Qualifications: SVQ3/HNC in a relevant field and experience in housing maintenance or construction.
The predicted salary is between 43043 - 49231 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
Based within Housing Property Services in the Civic Centre, Motherwell, you will be operationally responsible for assisting the Service Delivery Manager in the delivery of service areas including construction programmes of major refurbishment, new build programmes and a repairs and maintenance service, contract support and administration to support all the activities involved in the delivery of the works’ programmes. Working with partnering contractors to coordinate and support the needs of over 37,000 properties, you will lead on a range of construction and or administration functions which will include:
- Coordination of major refurbishment, new build, planned maintenance and repairs programmes
- Improvement works
- Support of capital programme delivery
- Cyclical asset surveys and the coordination of associated works
- Void repairs, adaptations, legislative works coordination, including asbestos, energy and heating maintenance
We also provide a full advice service to our client group including tenants and home owners. Other areas will include the monitoring of partnering contractor performance and related outcomes, managing and reporting on complex service enquiries and complaints and supporting a range of wider business improvement initiatives including the deployment of mobile technologies across operations. You will also be operationally responsible for a range of regulated and legislative services and have responsibility for the day to day management of a range of staff and administrative resources.
You should have an SVQ3/HNC in a relevant discipline or equivalent trade/apprenticeship qualification and extended relevant experience, preferably in a housing maintenance and or a construction environment, including financial and personnel resource management. Experience of managing contractors and performance to achieve agreed objectives is also essential, as is experience of service development and experience of staff supervision. A formal trade or technical background with appropriate qualifications/accreditations and experience of health and safety management and CDM are desirable.
As a Service Delivery Co-ordinator, you will be required to participate in a rota to facilitate the out of hours’ response service during evenings and weekends. Working pattern: 17.5 hours per week - Thursday, Friday and alternate Wednesdays.
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Service Delivery Co-ordinator (Part Time) - REQ06176 - 474144 in Flemington employer: North Lanarkshire Council
North Lanarkshire Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With a comprehensive benefits package including generous annual leave, flexible working options, and access to extensive training through LearnNL, employees are empowered to thrive in their roles while contributing to the ambitious regeneration of the local community. Located in Motherwell, this role offers the unique opportunity to make a meaningful impact on over 37,000 properties, ensuring a sustainable future for North Lanarkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Co-ordinator (Part Time) - REQ06176 - 474144 in Flemington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with North Lanarkshire Council's regeneration programme and think about how your skills can contribute to their goals. Show them you’re genuinely interested!
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of a mirror. This will help you feel more confident and articulate during the real deal. Remember, it’s all about showcasing your experience and how you can add value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our career hub for any new opportunities that pop up. We’re rooting for you!
We think you need these skills to ace Service Delivery Co-ordinator (Part Time) - REQ06176 - 474144 in Flemington
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward responses that highlight your relevant experience and skills without unnecessary fluff. Remember, less is often more!
Show Your Passion:Let us know why you want to work with North Lanarkshire Council! Share your enthusiasm for the role and how it aligns with your career goals. A bit of personality can go a long way in making your application stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details correctly. Plus, it shows us you’re serious about joining our team. Happy applying!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Delivery Co-ordinator. Familiarise yourself with construction programmes, maintenance services, and the specific needs of the properties you'll be working with. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your relevant experience in housing maintenance or construction. Highlight any past roles where you've managed contractors or dealt with service development. Use specific examples to demonstrate how you've successfully handled similar responsibilities in the past.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing complaints or coordinating with contractors. Think through potential scenarios beforehand and outline your approach. This will show your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or the council's future plans. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
