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- Tasks: Provide comprehensive admin support, coordinate inspections, and assist the public with housing services.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, health benefits, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your career in a dynamic setting.
- Qualifications: IT literate with clerical experience and strong organisational skills.
- Other info: Flexible working options and commitment to supporting diverse applicants.
The predicted salary is between 22991 - 28665 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
Hybrid working between home and an office base in Motherwell, you will assist in the provision of a comprehensive administrative support service, including personnel and finance duties and providing advice and assistance to the public on a full range of housing and property services. Your main duties will include:
- Co-ordinating and scheduling inspections and repairs with contractors and members of the public.
- Co-ordination of appointed inspections and repairs via the use of Dynamic Resource Scheduling Tool/equivalent.
- Invoicing, input to HSMS systems and retrieval of information.
- Dealing with enquiries from customers, elected members and other service and general administrative support.
You should be IT literate with a working knowledge of Microsoft computer packages together with moderate experience of working within a clerical or administrative environment. Excellent organisational and communication skills, both oral and written and a professional manner are essential. Self-motivated, you should have the ability to prioritise your own workload to meet deadlines and maintain a high degree of confidentiality. A working knowledge of HSMS and E-Financial systems and experience/knowledge of current housing or property related environment are desirable.
Work pattern: 35 hours per week - Monday - Thursday: 8:45am - 4:45pm (including a 55 minute unpaid break); Friday: 8:45am - 4:15pm (including a 50 minute unpaid break).
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Senior Clerical Assistant - REQ05449 - 458221 in Flemington employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Clerical Assistant - REQ05449 - 458221 in Flemington
✨Tip Number 1
Get to know the company! Research North Lanarkshire Council and their regeneration programme. Understanding their goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to clerical roles. Think about your past experiences and how they align with the skills mentioned in the job description, like organisation and communication.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining North Lanarkshire Council and ready to contribute to their exciting plans.
We think you need these skills to ace Senior Clerical Assistant - REQ05449 - 458221 in Flemington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what North Lanarkshire Council is looking for in a Senior Clerical Assistant. This will help you tailor your application to highlight your relevant skills and experience.
Use Clear and Concise Language: When filling out your application form, keep your language clear and to the point. Avoid jargon and make sure your sentences are easy to read. Remember, we want to see your personality shine through, so don’t be afraid to let your voice come across!
Showcase Your Skills: Make sure to highlight your IT literacy and experience in clerical or administrative roles. If you have knowledge of HSMS or E-Financial systems, mention it! We want to see how your skills align with the duties outlined in the job description.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super straightforward and user-friendly, making the process a breeze.
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Make sure you’re familiar with the job description and the key responsibilities. Brush up on your knowledge of housing and property services, as well as the Dynamic Resource Scheduling Tool. This will show that you’re not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Skills
Highlight your organisational and communication skills during the interview. Prepare examples of how you've successfully managed your workload or dealt with customer enquiries in previous roles. This will demonstrate your ability to prioritise tasks and maintain professionalism under pressure.
✨Be Ready for Questions
Expect questions about your experience with IT systems, especially Microsoft packages and HSMS. Be ready to discuss specific situations where you’ve used these tools effectively. This will help the interviewers see how you can contribute to their administrative support service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics, the council's regeneration programme, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
