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- Tasks: Assist in delivering engaging library services and activities for the community.
- Company: Join North Lanarkshire Council, a supportive and inclusive employer.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good interpersonal skills and customer service experience required.
- Other info: Guaranteed interviews for care-experienced individuals and disabled applicants.
The predicted salary is between 22000 - 24000 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
We are looking for outgoing and approachable Library Assistants to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems.
Educated to a good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role. Work patterns will be discussed at interview - Cumbernauld Library – 14.50 hours, Moodiesburn Library – 20 hours & 10.50 hours and Kilsyth Library – 2.50 hours.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. We offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Library Assistant (4 Posts) (Various Locations) (Part Time) - REQ05384 - 458087 in Flemington employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant (4 Posts) (Various Locations) (Part Time) - REQ05384 - 458087 in Flemington
✨Tip Number 1
Get to know the library scene in North Lanarkshire! Familiarise yourself with the different libraries and their activities. This will help you connect with the team and show your enthusiasm during interviews.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be working with a diverse range of customers, think about past experiences where you've provided excellent service and be ready to share those stories.
✨Tip Number 3
Show off your IT skills! Be prepared to discuss any relevant tech experience you have, especially with library management systems or public access IT support. It’s a great way to stand out!
✨Tip Number 4
Don’t forget to apply through MySelf! Since this role is internal, make sure you follow the application process correctly. We want to see you succeed, so get that application in!
We think you need these skills to ace Library Assistant (4 Posts) (Various Locations) (Part Time) - REQ05384 - 458087 in Flemington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Library Assistant and help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the public, don’t forget to showcase your customer service experience. Share specific examples of how you've helped customers in the past, especially in a library or similar setting, to demonstrate that you’re the right fit for our team.
Be Yourself: We want to see your personality shine through in your application! Don’t be afraid to let us know about your passion for books and reading, as well as any fun activities you’ve been involved in that relate to the role. Authenticity goes a long way!
Apply Through MySelf: Remember, this is an internal position, so make sure you log into your MySelf account to submit your application. Following the correct process is crucial, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Library Services
Familiarise yourself with the modern library services offered by North Lanarkshire Council. Be ready to discuss how you can contribute to children's activities like Bookbug sessions and Chatterbooks, as well as your approach to supporting public access to IT.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your interpersonal skills and customer service expertise. Think about situations where you've successfully engaged with a diverse range of customers, as this will be key in a front-line role.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this role, be prepared to discuss your experience with library management systems or any relevant software. You might even want to mention specific tools you've used in previous jobs to show you're tech-savvy.
✨Be Ready to Discuss Flexibility
As mobility within North Lanarkshire is required, think about your availability and willingness to travel to different locations. Be honest about your schedule and express your enthusiasm for flexible working arrangements, which the council supports.
