At a Glance
- Tasks: Support and maintain ICT infrastructure across various Council sites in North Lanarkshire.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Other info: Great career growth opportunities and commitment to supporting diverse applicants.
- Why this job: Make a real difference in your community while developing your IT skills.
- Qualifications: SVQ3, HNC or equivalent in ICT; Cisco knowledge preferred.
The predicted salary is between 31541 - 34307 £ per year.
As an Agile worker your main base will be Motherwell Civic Centre however this role is predominately field based and will require you to visit various Councils sites around North Lanarkshire, including educational establishments. You will be part of a team with a remit to design, develop and maintain the Council’s ICT infrastructure. Supporting the Council to meet the needs of its internal customers, utilising and developing IT solutions that make best use of technology to provide efficient, secure and effective services.
This post is within the Telecoms Team within the Infrastructure Section, working predominately with Cisco technologies. With an SVQ3, HNC or equivalent in an ICT related subject, preferably with accreditations or training in ICT Technology subjects, such as Cisco CCNA. Training and qualifications in other related best practice subjects such as Prince2, ITIL, management and leadership will be advantageous.
You will have work experience in an ICT infrastructure development and support role and be able to demonstrate experience and capability of interpreting and defining customer requirements. You will have good knowledge and technical understanding of ICT infrastructure technologies, particularly for Cisco Networking, Cisco Voice, Cisco Wireless and Data Cabling design and specifications.
Your main responsibilities will typically include handling, maintaining, monitoring, installing and providing support for network hardware, software and communication links, working to SLAs and providing detailed, technical and operational documentation. Candidates shall have some knowledge and proficiency in some of the following areas: Data Cabling specifications, Switching and Routing technologies, Voice, Wireless; and experience with Cisco Networking and Data Cabling design.
As a developing IT Professional you will be able to demonstrate technical analytical and problem solving skills, be self-motivated and organised, be able to work to targets and react appropriately and quickly to challenges. Good oral and written communication skills are also essential. A current UK driving licence is essential to be able to transport equipment and carry out the full range of duties of this post. Demonstrable knowledge of Cyber security practices and standards is desirable as is experience of project work.
You will require to become a Protecting Vulnerable Group Scheme (PVG) member prior to starting this post. This is a temporary position until 14/07/2028.
Work pattern: 35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break) Friday: 08:45 - 16:15 (including a 50 minute unpaid break).
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Infrastructure Support Assistant (Temporary) - REQ06581 - 484609 in Flemington employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With benefits such as 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community support makes it a rewarding place to work, especially for those looking to make a meaningful impact in the local education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Assistant (Temporary) - REQ06581 - 484609 in Flemington
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
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✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
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When you spot an opening at North Lanarkshire Council that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Infrastructure Support Assistant (Temporary) - REQ06581 - 484609 in Flemington
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at North Lanarkshire Council, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at North Lanarkshire Council can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at North Lanarkshire Council will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at North Lanarkshire Council
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at North Lanarkshire Council. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at North Lanarkshire Council.
