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- Tasks: Coordinate housing services and support individuals at risk of homelessness in a community hub.
- Company: North Lanarkshire Council, committed to inclusive economic growth and community support.
- Benefits: 27 days annual leave, flexible working, and extensive learning opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: CIH Level 4 or 5 Diploma in Housing or equivalent experience required.
- Other info: Join a dynamic team dedicated to improving community wellbeing and housing solutions.
The predicted salary is between 35000 - 42000 £ per year.
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
North Lanarkshire Council is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
North Lanarkshire is the largest local authority social landlord in Scotland with approximately 36,000 council houses. Within the Housing service there are four locality offices covering Airdrie/Cumbernauld, Coatbridge/Kilsyth, Bellshill/Motherwell and Wishaw/Shotts with our Rents team located in Viewpark. This post will be based in Motherwell at NL REACH (North Lanarkshire Reactionary, Empowering, Accessible, Community Hub) for a period of 12 months.
NL REACH will support the implementation of legislative changes associated with the Scottish Government’s Housing (Scotland) Bill. The proposed Ask & Act duties require all public bodies to ask about a person’s housing situation at the earliest possible point in service pathways and to take action to prevent homelessness before it occurs. North Lanarkshire’s test and learn prevention pilot will bring critical public services together in one location, providing collaborative support to individuals and families in crisis or at risk of homelessness.
The Hub Coordinator will play a key role in delivering NL REACH services by:
- organising cases for discussion
- managing service input from partner agencies
- ensuring prevention plans are appropriate and achievable
- recording outcomes accurately and professionally
NL REACH will also include properties offering short stay accommodation for individuals or families who require respite or additional support during key transitional periods. The Hub Coordinator will contribute to the management and upkeep of these properties, as well as the workspaces where professionals integrate and engage with service users.
The coordinator must demonstrate a strong understanding of trauma informed and person-centred practice, with the ability to recognise and respond to the barriers faced by people experiencing homelessness. Knowledge of how North Lanarkshire Council’s housing services work in partnership with agencies such as Social Work, Health, and Police Scotland is highly beneficial.
The role requires excellent organisational skills and the ability to effectively link, coordinate, and manage multiple services. Strong communication, accurate recordkeeping, and the ability to build positive relationships are essential. The postholder should bring a proactive, solution focused approach to supporting individuals and improving service outcomes.
You will have the CIH Level 4 or Level 5 Diploma in Housing, or the CIH Level 4 Certificate in Housing or SVQ3 in Social Services & Healthcare and be willing to work towards the required qualification in a specified timescale. Extended experience, which includes the management/monitoring of budgets is essential. Experience of staff supervision, managing and reviewing performance to achieve agreed objectives, managing employees and processes as well as experience of service development are also essential.
You must have a sound knowledge of housing related legislation together with experience and knowledge of resident consultation and promoting resident and community activities. IT and report writing skills are also essential for this post. You will require to be registered or eligible for registration with the Scottish Social Services Council (SSSC). You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.
Work pattern: Monday - Thursday: 08:45am - 16:45pm (including a 55 minute unpaid break); Friday: 08:45am - 16:15pm (including a 50 minute unpaid break); This is a temporary position until 31/12/2026.
We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, please request an alternative Application Pack in other formats for example, Large Print, Braille, and Audio by phoning 01698 403151. Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Housing Co-ordinator (NL Reach) (Temporary) - REQ05313 - in Flemington employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Co-ordinator (NL Reach) (Temporary) - REQ05313 - in Flemington
✨Tip Number 1
Get to know the ins and outs of North Lanarkshire Council! Familiarise yourself with their housing services and regeneration programmes. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or those in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing and community support. Think about your past experiences and how they align with the responsibilities of the Hub Coordinator role.
✨Tip Number 4
Don’t forget to apply through our MySelf account! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re following the proper channels, which is always a good look.
We think you need these skills to ace Housing Co-ordinator (NL Reach) (Temporary) - REQ05313 - in Flemington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Housing Co-ordinator role involves and how your skills fit in. This will help you tailor your application to show us why you're the perfect fit!
Showcase Your Relevant Experience: When filling out your application, highlight any experience that relates to the key responsibilities of the role. Whether it's managing budgets or working with partner agencies, let us know how your background makes you a strong candidate for this position.
Be Clear and Concise: We love a well-structured application! Keep your answers clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application shows us you pay attention to detail.
Apply Through MySelf: Remember, this is an internal position, so make sure you apply through your MySelf account. Following the correct process is crucial, and it ensures your application gets to the right place. We can't wait to see what you bring to the table!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Stuff
Make sure you have a solid understanding of North Lanarkshire Council's housing services and how they collaborate with other agencies like Social Work and Police Scotland. Brush up on the Housing (Scotland) Bill and the Ask & Act duties, as these will likely come up in conversation.
✨Showcase Your Skills
Highlight your organisational skills and experience in managing multiple services. Be ready to discuss specific examples where you've successfully coordinated efforts or improved service outcomes, especially in a housing or community support context.
✨Communicate Effectively
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Think about how you can build positive relationships with service users and partner agencies, and be prepared to share your approach to effective communication.
✨Be Solution-Focused
Demonstrate your proactive, solution-focused mindset during the interview. Prepare to discuss challenges you've faced in previous roles and how you overcame them, particularly in relation to supporting individuals at risk of homelessness.
