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- Tasks: Coordinate home support services and ensure outstanding customer care for our community.
- Company: Join North Lanarkshire Council, dedicated to person-centred care and community support.
- Benefits: Enjoy 27 days annual leave, flexible working, and a comprehensive learning academy.
- Other info: Guaranteed interviews for care-experienced individuals and those with disabilities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in social work or home support is essential; willingness to learn is key.
The predicted salary is between 31541 - 34307 £ per year.
At North Lanarkshire we put the needs of our people first. We are committed to delivering high standard of person-centred care at home, one which promotes greater independence and choice and ensures our people feel safe and able to remain living in their homes.
We are currently recruiting Home Support Scheduler to join our busy home support teams which are based throughout North Lanarkshire Services. If successful in your application you will work closely with the Home Support Team Leader to help us deliver outstanding customer service and all-inclusive community supports to people within our communities.
To undertake this role, you will need a positive approach and be able to communicate effectively with a range of individuals including service users, their families, and other partners/agencies. We are looking for someone with excellent organisation skills, is resourceful and works well under pressure. Previous experience working in a social work or home support related environment is essential. Possession of a SQV Level 3 or equivalent qualification is desirable; however, successful applicants who do not hold this qualification must demonstrate a willingness to work towards achieving this within a reasonable timescale.
Working Patterns & Locations:
- Flexible between Monday - Thursday: 07:00am - 16:45pm and Friday: 07:00am - 16:15pm
- Airdrie Locality: 1 Post
- Bellshill Locality: 1 Post
- Home Assessment Team: 1 Post (Temporary)
- Motherwell Locality: 1 Post
- Wishaw Locality: 1 Post
The temporary position is contracted until 1 year from start date.
Working here at North Lanarkshire Council:
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more, alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Home Support Scheduler (5 Posts incl 1 Temporary) - REQ06035 - 471100 in Flemington employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Support Scheduler (5 Posts incl 1 Temporary) - REQ06035 - 471100 in Flemington
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on North Lanarkshire Council. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to home support and scheduling. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've successfully managed schedules or handled pressure in previous roles. This will demonstrate that you have what it takes to excel as a Home Support Scheduler.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Home Support Scheduler (5 Posts incl 1 Temporary) - REQ06035 - 471100 in Flemington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Home Support Scheduler and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Experience: When filling out the application form, highlight any relevant experience you have in social work or home support. We want to see how your background can help us deliver outstanding customer service and community support. Don't be shy—let us know what you've done!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Remember, to be considered for this position, you need to apply through our website. It's super easy! Just follow the links provided and make sure you submit your application form—CVs won't cut it, so don't forget this step!
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the Home Support Scheduler role. Familiarise yourself with the responsibilities and how they align with North Lanarkshire's commitment to person-centred care. This will help you articulate how your skills and experiences make you a great fit.
✨Showcase Your Communication Skills
Since the role involves effective communication with service users, families, and partners, prepare examples that demonstrate your ability to communicate clearly and compassionately. Think of situations where you successfully resolved issues or provided support.
✨Highlight Your Organisation Skills
As a Home Support Scheduler, organisation is key. Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. Share specific examples from your previous experience that showcase your resourcefulness and ability to stay organised.
✨Express Your Willingness to Learn
If you don’t have the SQV Level 3 qualification, be upfront about it but emphasise your eagerness to work towards it. Discuss any relevant training or development you've undertaken in the past and how you plan to continue growing in this role.