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- Tasks: Assist with customer service, building control, cleaning, and minor maintenance tasks.
- Company: Join North Lanarkshire Council, a supportive and inclusive workplace.
- Benefits: Enjoy 27 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and good communication skills are essential.
- Other info: Guaranteed interviews for care-experienced individuals and support for disabled applicants.
The predicted salary is between 21500 - 22000 £ per year.
Based within one of our establishments, you will deliver a service which meets the needs of our customers and service users. Main duties include dealing with members of the public, building control and security, cleaning and minor maintenance.
In order to succeed in this role you will have experience of working in a customer focused environment and in dealing with members of the public. It is also essential that you have good administrative, communication skills and IT skills. Experience of working in a facilities management environment, undertaking security checks, cleaning duties and minor repairs and maintenance would be advantageous.
You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
Work pattern:
- Caldervale HS - 35 hours per week - Monday to Friday: 07:00am to 11:00am - 17:00pm to 20:00pm;
- Taylor HS - 35 hours per week - Monday to Friday: 07:00am to 11:00am - 17:00pm to 20:00pm;
North Lanarkshire Council is committed to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
Please note we do not accept CVs in place of the application form. To be considered for this vacancy you must ensure an application form is submitted. Any CV submissions will be disregarded.
Facility Assistant (2 Posts) (Part Time) (Term Time) (Various Locations) - REQ05457 - 457746 in Flemington employer: North Lanarkshire Council
Contact Detail:
North Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Assistant (2 Posts) (Part Time) (Term Time) (Various Locations) - REQ05457 - 457746 in Flemington
✨Tip Number 1
Get to know the places you're applying to! Research the specific locations and their needs. This way, when you chat with them, you can show that you understand their environment and how you can contribute.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public, it’s crucial to come across as friendly and approachable. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your relevant experience! When you get the chance to speak with someone from the council, make sure to mention any past roles where you’ve handled customer service or facilities management tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the benefits of working with us at North Lanarkshire Council.
We think you need these skills to ace Facility Assistant (2 Posts) (Part Time) (Term Time) (Various Locations) - REQ05457 - 457746 in Flemington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what they're looking for, so make sure you highlight relevant skills and experiences in your application.
Show Off Your Customer Service Skills: Since this role involves dealing with the public, it's crucial to showcase your customer service experience. We recommend sharing specific examples of how you've successfully handled customer interactions in the past.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We want to understand your qualifications quickly, so avoid long-winded explanations and focus on the key details that matter.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure your application is received and considered. Plus, it helps us keep everything organised and efficient.
How to prepare for a job interview at North Lanarkshire Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facility Assistant. Familiarise yourself with tasks like customer service, building control, and minor maintenance. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves dealing with the public, be prepared to share examples of your experience in customer-focused environments. Think of specific situations where you successfully resolved issues or provided excellent service, as this will highlight your suitability for the position.
✨Brush Up on Your IT Skills
As good IT skills are essential for this role, take some time to review any relevant software or tools you might need to use. If you have experience with administrative tasks, be ready to discuss how you've used technology to improve efficiency in your previous roles.
✨Prepare for Security and Maintenance Questions
Expect questions related to security checks and minor repairs. Reflect on any past experiences you have in facilities management and be ready to explain how you handled maintenance tasks or ensured safety protocols were followed. This will show that you’re not just a people person but also capable of handling the practical aspects of the job.
