At a Glance
- Tasks: Provide essential admin support for repairs and maintenance in a dynamic team.
- Company: Join North Lanarkshire Council, a leader in community regeneration and inclusive growth.
- Benefits: Enjoy 27 days annual leave, health benefits, and flexible working options.
- Other info: Hybrid working model with excellent career development opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in clerical work, customer care, and strong IT skills required.
The predicted salary is between 26991 - 28283 £ per year.
North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
The Clerical Assistant reports to the Administrative Officer and is responsible for the effective and efficient administration support of the delivery of the repairs and maintenance functions. A key role will be to work as part of the Local Homes team and liaise with the Customer Service Hub within Strategic Communication and Engagement to provide a comprehensive repairs service to customers.
You should have moderate experience of working within a clerical or administrative environment with experience of assisting with the prioritising and scheduling of works. Customer care and complaints handling experience is also essential. You should have comprehensive IT skills, particularly in relation to planning systems, with a working knowledge of Microsoft computer packages. With excellent organisational and communication skills you will be self-motivated and able to prioritise your own workload and maintain a high degree of confidentiality.
You will be employed as a hybrid worker working between home and an office base in the Civic Centre, Motherwell.
Work pattern: 35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break) Friday: 08:45 - 16:15 (including a 50 minute unpaid break)
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you.
We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. North Lanarkshire Council are happy to talk flexible working, we operate a Smarter Working Policy.
North Lanarkshire Council is committed to KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
To find out more about the application process, please refer to our Easy Read documents which will help explain the process and what happens during the selection process. PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.
Clerical Assistant - REQ06526 - 483998 in Flemington employer: North Lanarkshire Council
North Lanarkshire Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and development. With benefits such as 27 days of annual leave, flexible working options, and access to a comprehensive learning academy, employees are encouraged to grow and thrive in their roles. The council's commitment to inclusivity and community support makes it a rewarding place to work, especially for those looking to make a meaningful impact in the local education sector.
